Oregon
Rule Rule 104-060-0030
Minimum Training Standards for Certification


(1)

Basic Program:

(a)

All telecommunicators must satisfactorily complete the basic program within the first 12 months of appointment, except as provided in subsections (e) and (f) of this section;

(b)

The basic program shall be conducted under the supervision of the 9-1-1 Standards and Training Coordinator;

(c)

Upon satisfactory completion of the basic program the telecommunicator will become certified as a Basic Telecommunicator;

(d)

Telecommunicators who have previously completed the Basic Program, but have not been employed as a telecommunicator during the last two years, must again satisfactorily complete the Basic Program to qualify for certification. This requirement shall be waived by the Coordinator if the applicant successfully completes a written test;

(e)

Telecommunicators who have previously completed basic telecommunicator training out of state, or who have been employed for more than two years in a public safety communications center prior to the adoption of this standard, may become certified as a Basic Telecommunicator by:

(A)

Successfully completing a written test;

(B)

Attending and successfully completing the Basic Refresher Program;

(C)

Attending and successfully completing the Basic Program; or

(D)

Submitting documentation of successful completion of equivalent training as determined by the Coordinator.

(f)

The Coordinator may grant an extension of the time limit for the completion of the minimum training standards required upon presentation of evidence by the employing public safety agency administrator that such telecommunicator was unable to complete the required training due to illness, injury, military service, special duty assignment required or performed in the public interest, or other prudent reason(s). The public safety agency administrator must request such extension prior to expiration of any time limit;

(g)

All applicants must obtain a minimum passing score on the competency test as provided by the Coordinator;

(h)

The Coordinator or his/her designee shall administer and proctor the examination;

(i)

All telecommunicators have until July 1, 1993 to comply with these standards.

(2)

Emergency Medical Dispatch:

(a)

All telecommunicators who have a responsibility to process requests for medical assistance from the public, and/or dispatch medical care providers must have satisfactorily completed a state certified EMD training program;

(b)

Participants must maintain current certification in:

(A)

Cardio-Pulmonary Resuscitation (CPR) at or above the equivalent of the American Heart Association (AHA) B level; and

(B)

Basic first aid (minimum).

(c)

Upon satisfactory completion of a state approved program, and achieving a passing score on a state approved examination, the participant will be certified as an Emergency Medical Dispatcher (EMD);

(d)

Telecommunicators who have previously completed Emergency Medical Dispatch training may submit proper documentation and request certification from the Coordinator. Certification may be granted if the training meets state standards, and the applicant achieves a passing score on a state approved EMD examination;

(e)

Telecommunicators who only dispatch medical care providers shall be exempt from the Basic Program requirement and need only EMD Certification;

(f)

Combined faculty for EMD courses must include instructors that have documented knowledge and/or experience in: telecommunications skills, medical care commensurate with the level of materials presented, local EMS operations, and the curriculum of the course that is being presented;

(g)

All applicants must obtain a minimum passing score on the competency test as provided by the Coordinator;

(h)

The Coordinator or his/her designee shall administer and proctor the examination;

(i)

All telecommunicators have until July 1, 1993 to comply with these standards.
Source
Last accessed
Aug. 19, 2019