OAR 274-020-0421
Review of Loan Determinations and Other Decisions


(1)

Any person adversely affected by a decision of a DVA official may write a letter of complaint to the Director. The Director or other designated official shall prepare and deposit in the ordinary mail, or personally deliver, a written response within 30 days of receipt of the written complaint.

(2)

If the Director, or other designated official supports the decision, a request may be made for an informal hearing with a designated official at the Salem Central Office of the DVA.

(3)

A request for an informal hearing shall be addressed to the Director and shall state the nature of the adverse decision, the date of and the person making the decision, and how the person requesting the hearing is adversely affected. A request for an informal hearing must be received by the Director within 60 days of the date of mailing or personal delivery of the response, provided for by section (1) of this rule. If no letter of complaint was ever written, the requirement for a letter of complaint may be waived, and the request for an informal hearing considered if the request is received by the Director within 90 days of the date of the decision leading to the request for an informal hearing. Unless ODVA received written notice of a complaint, the right to a hearing (both informal and contested) shall expire 90 days after the date the complainant had actual knowledge of, or by the exercise of due care would have had knowledge of, the occurrence in dispute.

(4)

Within 30 days from receipt of a request for an informal hearing, the Director shall, by mail, notify the person making the request of the action taken on the request which may be:

(a)

Designating an official to conduct an informal hearing;

(b)

Reversing or modifying the adverse decision;

(c)

Denying the request.

(5)

Any denial of a request for an informal hearing shall state the reason for the denial. A request for an informal hearing may be denied if the Director finds:

(a)

Litigation involving the issue in dispute is pending or imminent;

(b)

The person making the request is not the person who would directly benefit from a modification or reversal of the adverse decision (not the real party in interest);

(c)

A modification or reversal of the decision would affect persons who would not be bound by the modification or reversal (the Director is lacking power to resolve the dispute);

(d)

The request was not received by the Director within the time allowed by section (3) of this rule.

(6)

If an official is designated to conduct an informal hearing, the person requesting the hearing shall be notified by mail of the name and title of the official designated and the time and place for the hearing. A time for the hearing must be scheduled within 60 days of the hearing request unless otherwise mutually agreed by the parties.

(7)

After conducting an informal hearing, the designated official shall prepare and submit to the Director for approval a written decision. Within 30 days after conducting an informal hearing, a decision approved by the Director shall be mailed to the person for whom the hearing was conducted.

(8)

A decision of the designated official, after approval by the Director, shall be final except when, as defined by ORS 183.310 (Definitions for chapter)(2), a “Contested Case” exists.

(9)

When a “Contested Case” exists, and a contested case hearing is desired, it must be requested in writing and the request received by the Director within 20 days of the date of the mailing of the decision of the designated official if an informal hearing has been held, or within 20 days of service of the notice in a contested case under ORS 183.415 (Notice of right to hearing).

(10)

Contested case hearings will be conducted in accordance with the provisions of ORS 183.413 (Notice to parties before hearing of rights and procedure) to 183.470 (Orders in contested cases) and the Attorney General’s Model Rules of Procedure, OAR 137-003-0001 (Contested Case Notice) to 137-003-0092 (Stay Proceeding and Order).

Source: Rule 274-020-0421 — Review of Loan Determinations and Other Decisions, https://secure.­sos.­state.­or.­us/oard/view.­action?ruleNumber=274-020-0421.

274‑020‑0200
Definitions for OAR 274-020-0200–274-020-0450
274‑020‑0241
Authority to Protect the Security
274‑020‑0260
Who May Apply for Loan
274‑020‑0265
Evidence Required to Establish Eligibility
274‑020‑0266
Eligibility to Apply
274‑020‑0270
Forms and Signature
274‑020‑0280
Number of Applications Permitted
274‑020‑0285
Additional Loans
274‑020‑0290
Second Loans
274‑020‑0295
Modification of Application
274‑020‑0300
Cancellation of Application
274‑020‑0305
Filing Period
274‑020‑0310
Evidence of Acquisition
274‑020‑0315
Evidence of Construction
274‑020‑0322
Requirements for Farm Applicants
274‑020‑0325
Security for the Loan
274‑020‑0330
Legal Description of Property Offered as Security
274‑020‑0335
Appraisal of Property
274‑020‑0340
Terms of Loan
274‑020‑0341
Interest Rates for Loans
274‑020‑0342
Interest Rate on Assumptions by Eligible Veterans
274‑020‑0343
Interest Rates on Loans Secured by Property Transferred to Non-Veterans
274‑020‑0344
Fixed Interest Rate
274‑020‑0345
Approval of the Loan
274‑020‑0348
Grounds for Refusing to Make a Loan
274‑020‑0349
Loan Funding
274‑020‑0350
Evidence of Title
274‑020‑0355
Escrow Closing of Loans
274‑020‑0360
Disbursement of Loan Funds
274‑020‑0375
Lost, Stolen, or Destroyed Warrants or Checks
274‑020‑0380
Transfer of Ownership
274‑020‑0381
Rental
274‑020‑0382
Interest Rate Payable When Property Transferred Back to Original Borrower
274‑020‑0385
Modification of Mortgage
274‑020‑0386
Temporary Reduction of Payments
274‑020‑0387
Reamortization of Loans
274‑020‑0388
Property Tax Amortization and Escrow Accounting
274‑020‑0391
Discount for Early Payoff
274‑020‑0395
Partial Release of Security
274‑020‑0405
Confidential Nature of Information Submitted by the Borrower
274‑020‑0410
Confidential Nature of Information Procured by the Director
274‑020‑0411
Disclosure of Information and Fees
274‑020‑0420
Director’s Decisions Control in All Controversies
274‑020‑0421
Review of Loan Determinations and Other Decisions
274‑020‑0430
Effect
274‑020‑0440
Fees
274‑020‑0445
Assumption of Loan by Eligible Veteran
274‑020‑0450
Due on Sale
Last Updated

Jun. 8, 2021

Rule 274-020-0421’s source at or​.us