OAR 291-109-0240
Improper Use of Grievance Review System

(1) An AIC improperly uses the grievance system when they:
(a) Include language that is identified as posing a criminal threat;
(b) Repeatedly submit grievances, discrimination complaints, or appeals of either, that do not comply with the requirements set forth in this rule, including, but not limited to, multiple resubmissions of the same grievance or appeal, multiple untimely grievances, and multiple resubmissions of uncorrected grievances; or
(c) Submit grievances, discrimination complaints, or appeals of either, in excess of the allowed limitations set forth in OAR 291-109-0215 (Grievance and Appeal Submission Limits).
(2) Administrative action for improper use of the grievance system:
(a) If an AIC demonstrates a pattern of improper use of the grievance system, the functional unit manager or designee will notify the AIC in writing that their actions are not in compliance with the grievance rules. From the date of the notice, the AIC will have 35 calendar days to bring their complaint submissions into compliance with the rules or the AIC will be subject to restriction of their access to the grievance and discrimination complaint systems as specified in this rule.
(b) AICs who continue to improperly use the grievance system will be notified by the Inspector General or designee, in writing, that such actions are creating an administrative burden at the expense of legitimate complaints. From the date of this notification, due to their continued improper use of the grievance and/or discrimination complaint systems, the AIC will be limited to submitting no more than two active grievances or discrimination complaints at a time, excluding emergency grievances, sexual harassment grievances and sexual abuse grievances. Any grievances or discrimination complaints submitted that are not in compliance with this restriction will not be processed.
(c) Once the AIC has demonstrated compliance for 35 calendar days, the AIC may request removal of the administrative restriction by writing to the institution grievance coordinator who will forward the request to the Adult in Custody Complaint Review Committee (AICCRC) for review.
(d) An AIC’s request for removal of the administrative restriction will be responded to by the Inspector General or designee upon review of the AIC’s request and the recommendation of the AICCRC within 70 calendar days from the date the request was received. The administrative restriction will remain in effect until such time it is reviewed and removed by the Inspector General or designee.
(e) Administrative restrictions are not subject to review through the grievance or discrimination complaint processes.
(f) Records of active and inactive notifications will be maintained by the institution grievance coordinator or institution discrimination complaint coordinator and will be enforced throughout the department, regardless of the AIC’s facility.

Source: Rule 291-109-0240 — Improper Use of Grievance Review System, https://secure.­sos.­state.­or.­us/oard/view.­action?ruleNumber=291-109-0240.

Last Updated

Jun. 8, 2021

Rule 291-109-0240’s source at or​.us