OAR 333-035-0070
Investigations


(1)

As soon as practicable after receiving a complaint, taking into consideration the nature of the complaint, Division staff may begin an investigation.

(2)

A hospice program shall permit Division staff access to any location from which it is operating its program or providing services during an investigation.

(3)

An investigation may include but is not limited to:

(a)

Interviews of the complainant, patients of the hospice program, patient family members, witnesses, hospice program management and staff;

(b)

On-site observations of patients and staff performance; and

(c)

Review of documents and records.

(4)

Except as otherwise specified in 42 CFR § 401, Subpart B, the Division shall draft an investigation report and may make publicly available a copy of that report that does not contain any information that could lead to the identification of the complainant, a patient, or any other information that is confidential under state law.
Last Updated

Jun. 8, 2021

Rule 333-035-0070’s source at or​.us