OAR 333-540-0050
Complaints
(1)
Any person may make a complaint verbally or in writing to the Division regarding an allegation against a caregiver registry of a violation of law applicable to a caregiver registry.(2)
The identity of a person making a complaint will be kept confidential.(3)
An investigation will be carried out as soon as practicable after the receipt of a complaint.(4)
Information obtained by the Division during an investigation of a complaint or reported violation under this rule is confidential and not subject to public disclosure under ORS 192.410 through 192.505.(5)
Upon the conclusion of the investigation, the Division may publicly release a report of its findings but may not include information in the report that could be used to identify the complainant or any client of the caregiver registry. The Division may use any information obtained during an investigation in an administrative or judicial proceeding concerning the licensing of a caregiver registry.(6)
If the complaint involves an allegation of criminal conduct or an allegation that is within the jurisdiction of another local, state, or federal agency, the Division will refer the matter to that agency.
Source:
Rule 333-540-0050 — Complaints, https://secure.sos.state.or.us/oard/view.action?ruleNumber=333-540-0050.