OAR 335-005-0030
Statement to Prospective Hearing Aid Consumer; Contents; Copy Retained
(1)
Prior to consummation of the sale of a hearing aid, the audiologist shall provide to the consumer a written statement that shall include but not be limited to all of the following:(a)
The name and address of the prospective hearing aid user;(b)
The date of the sale;(c)
The make, model, and serial number of the hearing aid or aids sold;(d)
A statement on the condition of the hearing aid: new, reconditioned, or used. A used hearing aid is a hearing aid that has been worn for any period of time, excepting hearing aids worn as part of hearing aid evaluations. A reconditioned hearing aid is a used hearing aid that has been rebuilt or is a hearing aid that consists of both old and new parts;(e)
The terms of any guarantee or expressed warranty with respect to the hearing aid or hearing aids;(f)
Statement of right to rescind the sale, length of trial period (minimum 30 days), procedure for extending trial period, procedure for rescinding sale, and the date by which the hearing aid(s) need to be returned to rescind the sale;(g)
The business address of the audiologist;(h)
The name, license number and signature of the audiologist selling the hearing aids;(i)
The procedure for filing a complaint which includes the address and telephone number of the Board and the internet address for the location of complaint forms on the Board’s website;(j)
A statement acknowledging that the consumer has read and understands the information contained in the sales agreement, signed by the consumer and dated.(2)
A duplicate copy of the statement required under subsection (1) of this section is a clinical record and as such must be kept for seven years by the audiologist selling the hearing aid.
Source:
Rule 335-005-0030 — Statement to Prospective Hearing Aid Consumer; Contents; Copy Retained, https://secure.sos.state.or.us/oard/view.action?ruleNumber=335-005-0030.