OAR 411-055-0350
Communication and Notification


(1) The facility must notify the Department, the individual’s case manager, legal representative, and the contract administrator immediately of:
(a) Any use of Safeguarding Interventions.
(b) An individual’s change of condition that jeopardizes continued placement.
(c) Any elopement or unanticipated absence from the service provider’s facility.
(d) Any report to APS.
(2) Use of Safeguarding Interventions that resulted in, or could have resulted in, harm to the individual or others must be reported to APS.
(3) Notification of other events.
(a) The facility must immediately notify the Department, service provider, and Behavior Coordinator of any life-threatening health and safety concerns. This communication may occur in person or by telephone.
(b) Behavior Coordinators must notify the case manager within 24 hours of the following:
(A) Life threatening health and safety concerns of an individual must be reported immediately, by telephone or in person.
(B) Concerns regarding the individual’s placement. Concerns of this nature must be reported within one business day. The communication may occur by email or telephone.
(C) Any permanent reassignment of a Behavior Coordinator must be reported within five business days prior to onsite service delivery. This communication may occur by email or telephone.
(D) A service provider licensee or direct care staff person who is unwilling or unable to implement the Behavior Support Plan, after completion of coaching plans and service coordination activities. This communication may occur by email or telephone.
(c) Case managers and Behavior Coordinators are required to exchange information regarding changes in the individual’s eligibility status, service location, or service needs during the duration of eligibility for IIC as soon as possible.
(d) All employees and contractors, including Behavior Coordinators, must report suspected abuse immediately as required by OAR 411-020-0002 (Definitions)(1) to the APD or AAA office or by calling the Department’s toll-free abuse reporting hotline.

Source: Rule 411-055-0350 — Communication and Notification, https://secure.­sos.­state.­or.­us/oard/view.­action?ruleNumber=411-055-0350.

Last Updated

Jun. 8, 2021

Rule 411-055-0350’s source at or​.us