OAR 441-810-0230
Harassment or Abuse

A collection agency may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this rule:

(1)

The use or threat of use of violence or other criminal means to harm the physical person, reputation, or property of any person.

(2)

The use of obscene or profane language or language the natural consequence of which is to abuse the hearer or reader.

(3)

The publication of a list of debtors who allegedly refuse to pay debts, except to a consumer reporting agency.

(4)

The advertisement for sale of any debt to coerce payment of the debt.

(5)

Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number.

(6)

Except as provided in OAR 441-810-0210 (Acquisition of Location Information), the placement of telephone calls without meaningful disclosure of the caller’s identity.

Source: Rule 441-810-0230 — Harassment or Abuse, https://secure.­sos.­state.­or.­us/oard/view.­action?ruleNumber=441-810-0230.

Last Updated

Jun. 8, 2021

Rule 441-810-0230’s source at or​.us