OAR 740-060-0040
Estimates of Charges
(1)
Estimates must be prepared by the carrier when requested by the shipper. Estimate forms must be retained for three years with the freight bill for inspection by the Department’s staff. Estimates must be:(a)
Free of charge;(b)
Provided in writing;(c)
Given only after visual inspection of household goods to be shipped;(d)
Non-binding; final charges must be based upon tariff rates filed with the Department; and(e)
Accompanied by an addendum when additional services are added and not included in the estimate. Addendum must be signed by the shipper.(2)
Underestimates for service. A carrier must not provide underestimates for service. An underestimate occurs when the charge assessed by the carrier exceeds the original estimate and addendum estimates for service by more than 10 percent.(3)
When full or partial payment is due upon delivery and the total tariff charges exceed estimated and addendum charges by more than 10 percent, a shipper may request deferment of the excess amount for 15 days. The shipper must pay the estimated charges plus 10 percent at the time of delivery. The carrier must relinquish possession of the shipment, when the estimated charges plus 10 percent is received. The 15-day extension does not include Saturdays, Sundays, and holidays as specified in the carrier’s tariff.
Source:
Rule 740-060-0040 — Estimates of Charges, https://secure.sos.state.or.us/oard/view.action?ruleNumber=740-060-0040.