OAR 860-037-0235
Multilingual Disconnection Notice
(1)
Except as provided in section (2) of this rule, all disconnect notices shall contain the following information translated into Spanish, Vietnamese, Cambodian, Laotian, and Russian (translations are available from the Consumer Services Section):(2)
The Commission may grant a waiver of the multilingual notice requirement under OAR 860-037-0001 (Scope and Applicability of Rules)(1), for a period not to exceed two calendar years, if the water utility shows that(a)
for a water utility with less than 50,000 customers, less than 5 percent of its Oregon customers would benefit from such notice, or(b)
for a water utility with 50,000 or more customers, less than 500 of its Oregon customers would benefit from such notice. The water utility may request a waiver of the multilingual notice every two years.
Source:
Rule 860-037-0235 — Multilingual Disconnection Notice, https://secure.sos.state.or.us/oard/view.action?ruleNumber=860-037-0235.