OAR 177-040-0050
Retailer Duties


(1)

General: This rule contains duties to be performed by a Lottery retailer beyond those duties described in the Lottery retailer contract. The duties listed herein are not meant to be exclusive. Other duties and requirements for retailers may be contained elsewhere in OAR Division 177, ORS Chapter 461 (Oregon State Lottery), or in the Lottery retailer contract.

(2)

All Retailers: All Lottery retailers shall:

(a)

Stock Equipment: Keep all Lottery equipment on the retailer’s premises stocked with a variety of Scratch-it tickets, play slips, computer-generated tickets, and any other Oregon Lottery® product required to be sold. Unless exempted by the Lottery, if a Lottery retailer fails to stock or replenish these items as they are made available for sale by the Lottery, or as they are depleted because of purchase or use, the Lottery may remove the equipment.

(b)

Perform Minor Maintenance: Replace ticket stock and clear paper jams as may be required for any of the equipment provided by the Lottery for the sale of Lottery tickets or shares.

(c)

Maintain Paper Stock: Install and use only approved Lottery-provided paper stock which has been specifically assigned to the selling retailer when selling Lottery tickets and shares.

(d)

Obtain Permits: Be required to arrange for and obtain all necessary permits required by federal, state, and local governments for electrical installation, electrical power, telephone service, fiber optic lines and connections, and coaxial cable and connections required to sell Lottery tickets or shares at the retail site.

(e)

Pay Amounts Due: Pay the amount due to the Lottery for the sale of Lottery tickets or shares by the use of an electronic funds transfer (EFT). In most instances, this EFT shall occur at the end of the fourth day after the close of each Lottery business week. When an applicant operates multiple Lottery retail sites before the effective date of this rule, the routine date of the EFT collection may be set beyond the fourth day after the close of the business week in order to accommodate the needs of the combined sites.

(3)

Traditional Lottery Game Retailers: A Lottery retailer authorized to sell traditional Lottery games is required to:

(a)

Scratch-It Tickets:

(A)

Activate Scratch-it tickets prior to sale.

(B)

Validate Scratch-It tickets presented to the retailer by a player through equipment provided by the Lottery connected to the Lottery’s central computer system.

(C)

Destroy winning tickets after validation and payment of the prize; (Any Lottery retailer who does not destroy a winning ticket after validation and payment of the prize is liable for a prize paid by another Lottery retailer who subsequently pays the ticket.)

(D)

Return non-winning tickets to the player.

(b)

Draw Game Validation: Validate a Draw game ticket through the Draw game terminal before paying a Draw game prize.

(c)

Underage Play: Monitor Lottery player-operated vending machines, as defined in OAR 177-045-0000 (Definitions), to prevent underage play.

(4)

Video Retailers: A Video Lottery game retailer is required to:

(a)

Cash Slip Validation: Validate any Video Lottery cash slip presented for payment that was issued at the retailer’s location, through the Lottery’s on-site video validation terminal before paying a Video Lottery prize, except for those cash slips required to be validated and paid by the Lottery.

(b)

Restrict Visibility: Restrict Video Lottery game terminals from visibility from areas outside of the business and from view of dining areas or other areas where minors are permitted to linger.

(c)

Age-Posted Area: Maintain Video Lottery game terminals in an area of the business that is prohibited to minors. The area must be posted as such by the Oregon State Lottery or the Oregon Liquor Control Commission. This restriction against minors does not apply to minors who qualify under the exceptions permitted by the Oregon Liquor Control Commission for access to areas normally prohibited to minors.
(5) Sanctions: The Director may sanction a Lottery retailer for the loss, damage, or destruction of any winning game ticket or share. This includes, but is not limited to: Imposing a requirement for remedial training for the retailer or the retailer’s employees, and any other actions for failure to perform contract duties or requirements as described in the Lottery retailer contract or OAR Chapter 177.
177‑040‑0000
Definitions
177‑040‑0001
General Application Requirements
177‑040‑0003
Application for Temporary Lottery Retailer Contract
177‑040‑0005
Criteria Precluding Entering Into a Contract
177‑040‑0010
Personal Criteria Which May Be Grounds for Denial of a Lottery Retailer Contract or a Key Person
177‑040‑0017
Additional Video Lottery Retailer Application Requirements and Lottery Authority to Prevent and Resolve Concentrations
177‑040‑0024
Compensation Rate Study for Video Lottery Retailers
177‑040‑0025
Retailer Compensation — Traditional Lottery Games
177‑040‑0026
Retailer Compensation — Video Lottery Games
177‑040‑0030
Retailer Cash Deposit or Bond
177‑040‑0049
Video Lottery Terminal Management During State of Emergency
177‑040‑0050
Retailer Duties
177‑040‑0051
Designated Employees and Payment of Prizes
177‑040‑0052
Non-Sufficient Funds
177‑040‑0055
Advertising Lottery Games and Inducements to Play
177‑040‑0061
Casino Prohibition
177‑040‑0070
Retailer Wheelchair Accessibility Program
177‑040‑0105
Change Location
177‑040‑0110
Contract Non-Transferable
177‑040‑0115
Underage Seller
177‑040‑0120
Subsequent Application
177‑040‑0125
Termination of Retailer Contract When An Applicant Does Not Qualify As A Key Person
177‑040‑0130
Adding a Location
177‑040‑0160
Suspension of OLCC License
177‑040‑0180
Notice Requirement
177‑040‑0200
Lottery Retailer Second Chance Drawings
177‑040‑0300
Request for Reconsideration for Contract Denials, Key Person Denials, and Contract Terminations
177‑040‑0310
Alternative Dispute Resolution Policy
177‑040‑0320
Alternative Dispute Resolution Process
Last Updated

Jun. 8, 2021

Rule 177-040-0050’s source at or​.us