OAR 177-040-0051
Designated Employees and Payment of Prizes


Designated Employees: A traditional Lottery retailer must designate employees authorized to redeem winning Lottery tickets and shares. A Video Lottery retailer must designate employees authorized to redeem Video Lottery cash slips as defined in OAR 177-200-0005 (Definitions)(1).


Traditional Lottery Retailers: A traditional Lottery retailer must redeem winning Lottery tickets and shares during all of the retailer’s designated hours of redemption.


Video Lottery Retailers: Except for those cash slips required to be validated and paid by the Lottery, during all business hours of operation a Video Lottery retailer must redeem any Video Lottery cash slip presented for payment that was issued at that retailer’s location, except as follows:


In the event of exceptional circumstances, a retailer may delay validation and payment of a cash slip for a period of time not to exceed 24 hours from the time the cash slip is initially submitted to the retailer for payment. “Exceptional circumstances” means rare and unforeseen circumstances beyond the reasonable control of the retailer; and


Within 48 hours from the time the cash slip is initially submitted to the retailer for payment, the retailer must submit to the Lottery a written report of the delay of payment and the exceptional circumstances that required the delay.


The Director may review claims of exceptional circumstances and determine whether delayed payment was appropriate under the circumstances. Upon the Director’s request, the retailer must provide the Director with evidence supporting a claim of exceptional circumstances. If a retailer fails to comply with a request or fails to adequately support a claim of exceptional circumstances, the Director shall find that the delay was not appropriate.


If the Director finds that the delay was not appropriate, the retailer’s delay of payment shall be considered a failure to perform contract duties or requirements, and the Lottery may take appropriate action including termination of the retailer contract. The Director’s decision is final.


Payment: Except as provided in section (3) of this rule, a retailer must immediately pay prizes in cash or by check, or any combination thereof, when a winning Lottery ticket or share meeting the requirements of these rules is presented for payment, including a Video Lottery cash slip. A retailer must not pay prizes in tokens, chips, or merchandise or charge a fee for paying a prize or for issuing payment.
(5) Validation: Notwithstanding section (3) of this rule, once a Lottery retailer validates a winning ticket or share, including a Video Lottery cash slip, the retailer must immediately pay it. The Lottery’s terminal will not validate a cash slip issued for a Jackpot Prize.

Source: Rule 177-040-0051 — Designated Employees and Payment of Prizes, https://secure.­sos.­state.­or.­us/oard/view.­action?ruleNumber=177-040-0051.

General Application Requirements
Application for Temporary Lottery Retailer Contract
Criteria Precluding Entering Into a Contract
Personal Criteria Which May Be Grounds for Denial of a Lottery Retailer Contract or a Key Person
Additional Video Lottery Retailer Application Requirements and Lottery Authority to Prevent and Resolve Concentrations
Compensation Rate Study for Video Lottery Retailers
Retailer Compensation — Traditional Lottery Games
Retailer Compensation — Video Lottery Games
Retailer Cash Deposit or Bond
Video Lottery Terminal Management During State of Emergency
Retailer Duties
Designated Employees and Payment of Prizes
Non-Sufficient Funds
Advertising Lottery Games and Inducements to Play
Casino Prohibition
Retailer Wheelchair Accessibility Program
Change Location
Contract Non-Transferable
Underage Seller
Subsequent Application
Termination of Retailer Contract When An Applicant Does Not Qualify As A Key Person
Adding a Location
Suspension of OLCC License
Notice Requirement
Lottery Retailer Second Chance Drawings
Request for Reconsideration for Contract Denials, Key Person Denials, and Contract Terminations
Alternative Dispute Resolution Policy
Alternative Dispute Resolution Process
Last Updated

Jun. 8, 2021

Rule 177-040-0051’s source at or​.us