OAR 333-255-0105
Investigations

(1)

As soon as practicable after receiving a complaint, taking into consideration the nature of the complaint, Authority staff will begin an investigation.

(2)

An ambulance service shall permit Authority staff access to the service agency and ambulance vehicles during an investigation. For purposes of an investigation, giving advanced notice to the licensed ambulance service is not required.

(3)

An investigation may include but is not limited to:

(a)

Interviews of the complainant, patients of the ambulance service, patient family members, witnesses, ambulance service management and staff;

(b)

On-site observations of staff performance and the physical environment of the ambulance service or ambulance vehicle; and

(c)

Review of documents and records.

(4)

The Authority may make photographic, video-graphic or audio recording documentation as part of an investigation of non-compliance with ORS chapter 682; OAR chapter 333, division 250; and these rules.

(5) Information obtained by the Authority during an investigation of a complaint or reported violation under this section is confidential and not subject to public disclosure under ORS 676.175 (Complaints and investigations confidential). Upon the conclusion of the investigation, the Authority may publicly release a report of its findings but may not include information in the report that could be used to identify the complainant or any patient of the ambulance service. The Authority may use any information obtained during an investigation in an administrative or judicial proceeding concerning the licensing of an ambulance service, and may report information obtained during an investigation to a health professional regulatory board as defined in ORS 676.160 (Definitions for ORS 676.165 to 676.180) as that information pertains to a licensee of the board.

Source: Rule 333-255-0105 — Investigations, https://secure.sos.state.or.us/oard/view.action?ruleNumber=333-255-0105.

333–255–0000
Definitions 333–255–0010
Application for an Ambulance Vehicle License 333–255–0015
Review of Ambulance Vehicle License Application 333–255–0020
Approval of Ambulance Vehicle License 333–255–0021
Denial of Ambulance Vehicle License Application 333–255–0022
Expiration and Renewal of Ambulance Vehicle License 333–255–0023
Return of Ambulance Vehicle License 333–255–0040
Surrender of License for Ambulance Vehicle 333–255–0060
Ground Ambulance Construction Criteria 333–255–0065
Ambulance Reserve Vehicles and Ambulance Vehicles for Loan 333–255–0070
Ground Ambulance Staffing and Response Requirements 333–255–0072
Ground Ambulance Equipment Requirements 333–255–0073
Specialty Care Ground Ambulance Requirements 333–255–0080
Air Ambulance Configuration and Survival Equipment Requirements 333–255–0081
Air Ambulance Operating Requirements for Interfacility Transfers 333–255–0082
Air Ambulance Operating Requirements for Scene Response 333–255–0100
Complaints 333–255–0105
Investigations 333–255–0110
Survey of Ambulance Vehicle 333–255–0115
Violations 333–255–0120
Informal Enforcement 333–255–0125
Formal Enforcement

California:	Codes
Colorado:	C.R.S.
Nevada:	NRS
New York:	Laws
Oregon:	OAR, ORS
Texas:	Statutes
World:	Rome Statute, International Dictionary

OAR 333-255-0105 Investigations

(1)

(2)

(3)

(a)

(b)

(c)

(4)

OAR 333-255-0105
Investigations