Visit each assigned long term care facility on a regular basis:
Upon arrival and departure, inform a specified staff member;
Review any problems or concerns relating to the assigned long term care facility with administrators or persons in charge or their representatives provided that confidentiality requirements are met; and
Visit individual residents and resident councils.
Maintain liaison with appropriate agencies and the Ombudsman Program;
Submit in writing monthly reports to the Ombudsman Program on forms provided by the Ombudsman Program;
Keep residents and long term care staff informed of the Ombudsman Program;
Periodically review the patients bill of rights with residents, families, guardians, administrators and staff;
Investigate complaints made by residents or for residents of long term care facilities about administrative actions that may adversely affect a residents health, safety, welfare or rights;
Attempt to resolve problems between residents and the long term care facility through mediation, negotiation, persuasion and referral;
Report all apparent cases of patient abuse pursuant to ORS 441.630; and
Perform other related duties as specified by the Office of the Long Term Care Ombudsman.