Rule Rule 114-004-0050
Duties of Designees

A designee shall:


Visit each assigned long term care facility on a regular basis:


Upon arrival and departure, inform a specified staff member;


Review any problems or concerns relating to the assigned long term care facility with administrators or persons in charge or their representatives provided that confidentiality requirements are met; and


Visit individual residents and resident councils.


Maintain liaison with appropriate agencies and the Ombudsman Program;


Submit in writing monthly reports to the Ombudsman Program on forms provided by the Ombudsman Program;


Keep residents and long term care staff informed of the Ombudsman Program;


Periodically review the patient’s bill of rights with residents, families, guardians, administrators and staff;


Investigate complaints made by residents or for residents of long term care facilities about administrative actions that may adversely affect a resident’s health, safety, welfare or rights;


Attempt to resolve problems between residents and the long term care facility through mediation, negotiation, persuasion and referral;


Report all apparent cases of patient abuse pursuant to ORS 441.630 (Definitions for ORS 441.630 to 441.680); and


Perform other related duties as specified by the Office of the Long Term Care Ombudsman.
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Aug. 3, 2020