OAR 309-019-0110
Provider Policies

(1) All providers shall develop and implement written personnel policies and specific procedures compliant with these rules including:
(a) Personnel qualifications and credentialing;
(b) Mandatory abuse reporting compliant with ORS 430.735 (Definitions for ORS 430.735 to 430.765) - 430.768 (Claims of self-defense addressed in certain reports of abuse) and OAR chapter 943, division 45;
(c) Criminal Records Checks compliant with OAR 407-007-0200 (Purpose and Scope) to 0370;
(d) Fraud, waste, and abuse in federal Medicaid and Medicare programs compliant with OAR 410-120-1380 (Compliance with Federal and State Statutes) and 410-120-1510 (Fraud and Abuse); and
(e) Drug Free Workplace.
(2) All providers shall develop and implement written service delivery policies and specific procedures compliant with these rules, be made available to individuals and family members upon request, and shall include at a minimum:
(a) Fee agreements;
(b) Confidentiality and compliance with HIPAA, Federal Confidentiality Regulations (42 CFR, Part 2), and state confidentiality regulations as specified in ORS 179.505 (Disclosure of written accounts by health care services provider) and 192.518 through 192.530;
(c) Compliance with Title 2 of the Americans with Disabilities Act of 1990 (ADA);
(d) Grievances and appeals;
(e) Individual rights;
(f) Quality assessment and performance improvement;
(g) Trauma informed service delivery consistent with the Division Trauma Informed Services Policy;
(h) Provision of culturally and linguistically appropriate services;
(i) Crisis prevention and response;
(j) Incident reporting; and
(k) Peer delivered services.
(3) Providers of ECS services shall develop behavior support policies consistent with OAR 309-019-0155 (Enhanced Care Services (ECS) and Enhanced Care Outreach Services (ECOS))(3).
(4) Community Mental Health Programs shall develop policies for linkage agreements compliant with OAR 309-032-0870 (Standards for Approval of Regional Acute Care Psychiatric Service).
(5) The provider’s policies and procedures shall:
(a) Prohibit psychological and physical abuse of an individual;
(b) Prohibit seclusion, personal restraint, mechanical restraint, and chemical restraint;
(c) Prohibit withholding shelter, regular meals, medication, clothing, or supports for physical functioning;
(d) Prohibit discipline of one individual receiving services by another; and
(e) Prohibit titration of medications prescribed for the treatment of opioid dependence as a condition of receiving or continuing to receive treatment.

Source: Rule 309-019-0110 — Provider Policies, https://secure.­sos.­state.­or.­us/oard/view.­action?ruleNumber=309-019-0110.

309‑019‑0100
Purpose and Scope 309‑019‑0105
Definitions 309‑019‑0110
Provider Policies 309‑019‑0115
Individual Rights 309‑019‑0125
Specific Staff Qualifications and Competencies 309‑019‑0130
Personnel Documentation, Training, and Supervision 309‑019‑0135
Entry and Assessment 309‑019‑0140
Service Plan and Service Notes 309‑019‑0145
Co-Occurring Mental Health and Substance Use Disorders (COD) 309‑019‑0150
Community Mental Health Programs (CMHP) 309‑019‑0155
Enhanced Care Services (ECS) and Enhanced Care Outreach Services (ECOS) 309‑019‑0160
Psychiatric Security Review Board and Juvenile Psychiatric Security Review Board 309‑019‑0165
Intensive Outpatient Services and Supports (IOSS) for Children 309‑019‑0167
Intensive In-Home Behavioral Health Treatment (IIBHT) for Children 309‑019‑0170
Outpatient Problem Gambling Treatment and Recovery Services 309‑019‑0175
Culturally Specific Substance Use Disorders Treatment and Recovery Services 309‑019‑0185
Outpatient Substance Use Disorders Treatment and Recovery Programs 309‑019‑0190
Community-Based Substance Use Treatment Programs for Individuals in the Criminal Justice System 309‑019‑0195
DUII Services Providers 309‑019‑0200
Medical Protocols in Outpatient Substance Use Disorders Treatment and Recovery Programs 309‑019‑0205
Building Requirements in Behavioral Health Programs 309‑019‑0210
Quality Assessment and Performance Improvement 309‑019‑0215
Grievances and Appeals 309‑019‑0220
Variances 309‑019‑0225
Assertive Community Treatment (ACT) Definitions 309‑019‑0226
Assertive Community Treatment (ACT) Overview 309‑019‑0230
ACT Provider Qualifications 309‑019‑0235
ACT Continued Fidelity Requirements 309‑019‑0240
ACT Failure to Meet Fidelity Standards 309‑019‑0241
Waiver of Minimum Fidelity Requirements 309‑019‑0242
ACT Program Operational Standards 309‑019‑0245
ACT Admission Criteria 309‑019‑0248
ACT Admission Process 309‑019‑0250
ACT Transition to Less Intensive Services and Discharge 309‑019‑0255
ACT Reporting Requirements 309‑019‑0270
Definitions 309‑019‑0275
Individual Placement and Support (IPS) Supported Employment Overview 309‑019‑0280
Supported Employment Providers 309‑019‑0285
Continued Fidelity Requirements 309‑019‑0290
Failure to Meet Fidelity Standards 309‑019‑0295
Reporting Requirements 309‑019‑0300
Service Requirements 309‑019‑0305
Provider Standards 309‑019‑0310
Minimum Staffing Requirements 309‑019‑0315
Training Requirements 309‑019‑0320
Documentation Requirements 309‑019‑0324
Youth Wraparound Definitions 309‑019‑0326
Youth Wraparound Program Rules
Last Updated

Jun. 8, 2021

Rule 309-019-0110’s source at or​.us