OAR 411-325-0300
Residency Agreements, Individual Rights, Complaints, Notification of Planned Action, and Hearings


(1)

RESIDENCY AGREEMENTS.

(a)

A provider must enter into a written Residency Agreement with each individual specifying, at a minimum, the following:

(A)

The rights and responsibilities of the individual and the provider; and

(B)

The eviction process, notice requirements, and appeal rights available to each individual.

(b)

The Residency Agreement may not violate the rights of an individual as stated in OAR 411-318-0010 (Individual Rights).

(c)

The Residency Agreement may not be in conflict with any of these rules, the certification and endorsement rules in OAR chapter 411, division 323, or the home and community-based services and settings rules in OAR chapter 411, division 004.

(d)

Prior to implementing changes to the Residency Agreement, the Residency Agreement may be subject to review by the Department or the designee of the Department.

(e)

A provider must review and provide a copy of the Residency Agreement to each individual, and as applicable the legal representative of each individual, at the time of entry and at least 90 calendar days prior to implementing any changes to the Residency Agreement.

(A)

The review must be documented by having each individual, or as applicable the legal representative of each individual, sign and date a copy of the Residency Agreement.

(B)

A copy of the signed and dated Residency Agreement must be maintained in each individual’s record.

(2)

INDIVIDUAL RIGHTS.

(a)

A provider must protect the rights of individuals described in OAR 411-318-0010 (Individual Rights) and encourage and assist individuals to understand and exercise these rights.

(b)

Upon entry and request and annually thereafter, the individual rights described in OAR 411-318-0010 (Individual Rights) must be provided to an individual and the legal or designated representative of the individual (as applicable).

(c)

The individual rights apply to all individuals eligible for or receiving developmental disabilities services. A parent or guardian may place reasonable limitations on the rights of a child.

(3)

COMPLAINTS.

(a)

Complaints by or on behalf of individuals must be addressed in accordance with OAR 411-318-0015 (Complaints).

(b)

Upon entry and request and annually thereafter, the policy and procedures for complaints must be explained and provided to an individual and the legal or designated representative of the individual (as applicable).

(4)

NOTIFICATION OF PLANNED ACTION. In the event a developmental disabilities service is denied, reduced, suspended, or terminated, a written advance Notification of Planned Action (form 0947) must be provided as described in OAR 411-318-0020 (Notification of Planned Action).

(5)

HEARINGS.

(a)

Hearings must be addressed in accordance with ORS chapter 183 and OAR 411-318-0025 (Contested Case Hearings for Reductions, Suspensions, Terminations, or Denials).

(b)

An individual may request a hearing as provided in ORS chapter 183 and OAR 411-318-0025 (Contested Case Hearings for Reductions, Suspensions, Terminations, or Denials) for a denial, reduction, suspension, or termination or OAR 411-318-0030 (Contested Case Hearings for Provider Notices of Involuntary Reductions, Transfers, or Exits) for an involuntary reduction, transfer, or exit.

(c)

Upon entry and request and annually thereafter, a notice of hearing rights and the policy and procedures for hearings must be explained and provided to an individual and the legal or designated representative of the individual (as applicable).

Source: Rule 411-325-0300 — Residency Agreements, Individual Rights, Complaints, Notification of Planned Action, and Hearings, https://secure.­sos.­state.­or.­us/oard/view.­action?ruleNumber=411-325-0300.

411‑325‑0010
Statement of Purpose
411‑325‑0020
Definitions and Acronyms
411‑325‑0025
Program Management
411‑325‑0030
Issuance of License
411‑325‑0040
Application for Initial License
411‑325‑0050
License Expiration, Termination of Operations, License Return
411‑325‑0060
License Conditions
411‑325‑0070
License Renewal
411‑325‑0090
Change of Ownership, Legal Entity, Legal Status, Management Corporation
411‑325‑0110
Variances
411‑325‑0120
Medical Services
411‑325‑0130
Food and Nutrition
411‑325‑0140
Physical Environment
411‑325‑0150
General Safety
411‑325‑0170
Staffing Requirements
411‑325‑0180
Individual Summary Sheets
411‑325‑0185
Emergency Information
411‑325‑0200
Transportation
411‑325‑0220
Individual Furnishings
411‑325‑0230
Emergency Plan and Safety Review
411‑325‑0240
Assessment of Fire Evacuation Assistance
411‑325‑0250
Fire Drill Requirements and Fire Safety
411‑325‑0260
Individual Fire Evacuation Safety Plans
411‑325‑0270
Fire Safety Requirements for Homes on a Single Property or on Contiguous Property Serving Six or More Individuals
411‑325‑0280
Fire Safety Requirements for Homes or Duplexes Serving Five or Fewer Individuals
411‑325‑0290
Fire Safety Requirements for Apartments Serving Five or Fewer Individuals
411‑325‑0300
Residency Agreements, Individual Rights, Complaints, Notification of Planned Action, and Hearings
411‑325‑0350
Behavior Supports and Physical Restraints
411‑325‑0360
Psychotropic Medications and Medications for Behavior
411‑325‑0370
Individuals’ Personal Property
411‑325‑0380
Handling and Managing Individuals’ Money
411‑325‑0390
Entry, Exit, Transfer, and Closure
411‑325‑0410
Community Living Supports
411‑325‑0430
Individual Support Plan
411‑325‑0440
Children’s Direct Contracted Services
411‑325‑0445
Notification of School District - Homes Serving Five or More Children
411‑325‑0460
Civil Penalties
411‑325‑0470
License Denial, Suspension, Revocation, Refusal to Renew
411‑325‑0480
Criminal Penalties
411‑325‑0490
Provider Eligibility for Medicaid Service Payment
Last Updated

Jun. 8, 2021

Rule 411-325-0300’s source at or​.us