OAR 635-010-0027
License Refunds


Consistent with the authority to make refunds prescribed in ORS 293.445 (Definition for ORS 293.445 to 293.460)(2), the Department will issue a refund of moneys received in excess of the amount legally due:

(1)

If the Department determines a person has made an overpayment of more than $5; or

(2)

Upon written request from a person who made an overpayment, or the person’s legal representative, if the request is submitted to the Department within three years of the date that the Department received the overpayment.
(3) License and tag refunds will be granted upon request only to a person furnishing satisfactory evidence to the Department that:
(a) More licenses or tags than necessary have been acquired;
(b) A higher fee than set by statute was paid for;
(c) A license agency made an error; or
(d) Death of a tag holder occurs before the opening of the season for which the tag was issued; only the tag fee shall be refunded. For the purpose of this rule the person demonstrating appropriate documentation that identifies who is eligible to receive the privileges belonging to the deceased shall be presumed to be entitled to the refund.
(4) Refunds of unsold documents remaining in prepaid booklets must be requested within six months after the expiration of the documents.
(5) The Department will refund within 90 days (in full or in part) the license fee to a customer who has purchased a full price license if the Department determines that at the time of purchase, the licensee was qualified for one of the following free or reduced-price licenses:
(a) Senior license;
(b) Pioneer license; or
(c) Disabled Veterans license.
(6) Where seasons have closed that affect a large number of license buyers and where other similar opportunities are not available, the Director may authorize a license refund for monies received by the state, which, in equity and good conscience, it is not entitled to.
(7) Refunds must be done in person at a Department Field Office as identified online, at the Department’s Salem Headquarters or by mail as otherwise indicated in Department instructions.
(8) Refund requests are not a guarantee of immediate payment.

(9)

Agents may not issue refunds on licensing documents or exchange one type of document for another.
635‑010‑0000
Purpose
635‑010‑0004
Definitions
635‑010‑0006
Eligibility
635‑010‑0007
Computerized Licensing System Agents
635‑010‑0008
Electronic Licensing System
635‑010‑0009
Document Pricing
635‑010‑0010
Types of Documents Sold by Agent
635‑010‑0012
Service Fees
635‑010‑0015
Issuing Documents
635‑010‑0017
Document Expiration Dates
635‑010‑0019
License and Tag Exchanges
635‑010‑0020
Duplicate Documents
635‑010‑0025
Refund or Exchange of Documents
635‑010‑0027
License Refunds
635‑010‑0031
Cancelled Documents
635‑010‑0035
Receipts in Lieu of Documents
635‑010‑0060
Agent Account Number
635‑010‑0070
Change in Ownership of Agency
635‑010‑0080
Public Monies
635‑010‑0090
Lost Prepaid Documents
635‑010‑0096
Issuing Combined Angling Harvest Tag to Youth
635‑010‑0101
Issuing Combined Angling Harvest Tag to Landowners
635‑010‑0111
Licensing Provisions Applicable to Members of the Uniformed Services
635‑010‑0119
Licensing Provisions Applicable to Foreign Exchange Students
635‑010‑0125
Supplies
635‑010‑0133
Licensing Provisions Applicable to Residents Moving to Another State
635‑010‑0140
Transfer and Sale of Documents Issued to Prepaid Daily Angling License Agents
635‑010‑0150
Resident Senior Citizen Licenses
635‑010‑0155
Resident Pioneer Licenses
635‑010‑0157
Free Resident Licenses for Disabled Veterans
635‑010‑0158
Persons with Permanent Disabilities Permit
635‑010‑0162
Agent Eligibility
635‑010‑0170
Licenses, Tags or Documents Available by Mail Order, Fax or Internet
635‑010‑0180
Agent Operational Requirements
635‑010‑0190
Inspection
635‑010‑0200
Tribal I.D. in Lieu of Licenses
Last Updated

Jun. 8, 2021

Rule 635-010-0027’s source at or​.us