OAR 860-088-0100
Consumer Protection Provisions


All contracts between Project Managers and participants must contain provisions to protect customers, including terms and conditions regarding:


Contract portability and transferability;


Transparency of costs, risks, and benefits;


Cancellation penalties;


Explanation of one-time and on-going fees;


Early termination;


Explanation of concept of renewable energy credits;


Data privacy and security;


Responsibilities of the Program Administrator, electric company, and Commission;


Notifications regarding project status and performance; and


Other requirements set forth in the Program Implementation Manual.


Prior to executing a contract with a participant, the Project Manager must provide the participant a Commission-approved checklist that discloses the charges, terms and conditions of service, the process for dispute resolution, and other items set forth in the Program Implementation Manual.


Marketing materials must contain a Commission-approved disclaimer explaining that participation in the Community Solar Program is for the purpose of offsetting participants’ energy usage with electricity generated by certified projects.

Source: Rule 860-088-0100 — Consumer Protection Provisions, https://secure.­sos.­state.­or.­us/oard/view.­action?ruleNumber=860-088-0100.

Last Updated

Jun. 8, 2021

Rule 860-088-0100’s source at or​.us