OAR 860-088-0100
Consumer Protection Provisions

(1)

All contracts between Project Managers and participants must contain provisions to protect customers, including terms and conditions regarding:

(a)

Contract portability and transferability;

(b)

Transparency of costs, risks, and benefits;

(c)

Cancellation penalties;

(d)

Explanation of one-time and on-going fees;

(e)

Early termination;

(f)

Explanation of concept of renewable energy credits;

(g)

Data privacy and security;

(h)

Responsibilities of the Program Administrator, electric company, and Commission;

(i)

Notifications regarding project status and performance; and

(j)

Other requirements set forth in the Program Implementation Manual.

(2)

Prior to executing a contract with a participant, the Project Manager must provide the participant a Commission-approved checklist that discloses the charges, terms and conditions of service, the process for dispute resolution, and other items set forth in the Program Implementation Manual.

(3)

Marketing materials must contain a Commission-approved disclaimer explaining that participation in the Community Solar Program is for the purpose of offsetting participants’ energy usage with electricity generated by certified projects.

Source: Rule 860-088-0100 — Consumer Protection Provisions, https://secure.­sos.­state.­or.­us/oard/view.­action?ruleNumber=860-088-0100.

Last Updated

Jun. 8, 2021

Rule 860-088-0100’s source at or​.us