OAR 411-054-0030
Resident Services

(1) The residential care or assisted living facility must provide a minimum scope of services as follows:
(a) Three daily nutritious, palatable meals with snacks available seven days a week, in accordance with the recommended dietary allowances found in the United States Department of Agriculture (USDA) guidelines, including seasonal fresh fruit and fresh vegetables;
(A) Modified special diets that are appropriate to residents’ needs and choices. The facility must encourage residents’ involvement in developing menus.
(B) Menus must be prepared at least one week in advance, and must be made available to all residents. Meal substitutions must be of similar nutritional value if a resident refuses a food that is served. Residents must be informed in advance of menu changes.
(C) Food must be prepared and served in accordance with OAR 333-150-0000 (Food Sanitation Rule) (Food Sanitation Rules).
(b) Personal and other laundry services;
(c) A daily program of social and recreational activities that are based upon individual and group interests, physical, mental, and psychosocial needs, and creates opportunities for active participation in the community at large;
(d) Equipment, supplies and space to meet individual and group activity needs;
(e) Services to assist the resident in performing all activities of daily living, on a 24-hour basis, including:
(A) Assistance with mobility, including one-person transfers;
(B) Assistance with bathing and washing hair;
(C) Assistance with personal hygiene (e.g., shaving and caring for the mouth);
(D) Assistance with dressing and undressing;
(E) Assistance with grooming (e.g., nail care and brushing/combing hair);
(F) Assistance with eating (e.g., supervision of eating, cueing, or the use of special utensils);
(G) Assistance with toileting and bowel and bladder management;
(H) Intermittent cuing, redirecting and environmental cues for cognitively impaired residents; and
(I) Intermittent intervention, supervision and staff support for residents who exhibit behavioral symptoms.
(f) Medication administration; and
(g) Household services essential for the health and comfort of the resident that are based upon the resident’s needs and preferences (e.g., floor cleaning, dusting, bed making, etc.)
(2) The facility must provide or arrange for the following:
(a) Transportation for medical and social purposes; and
(b) Ancillary services for medically related care (e.g., physician, pharmacist, therapy, podiatry, barber or beauty services, social or recreational opportunities, hospice, and home health) and other services necessary to support the resident.
(3) Upon admission of a resident, the facility shall provide the resident or the resident’s representative with information developed by the Long-Term Care Ombudsman describing the availability and services of the ombudsman. The facility shall document that the facility provided this information as required.

Source: Rule 411-054-0030 — Resident Services, https://secure.­sos.­state.­or.­us/oard/view.­action?ruleNumber=411-054-0030.

411‑054‑0000
Purpose 411‑054‑0005
Definitions 411‑054‑0010
Licensing Standard 411‑054‑0012
Requirements for New Construction or Initial Licensure 411‑054‑0013
Application for Initial Licensure and License Renewal 411‑054‑0016
New Applicant Qualifications 411‑054‑0019
Change of Ownership or Management 411‑054‑0025
Facility Administration 411‑054‑0026
Notice to Potential Residents 411‑054‑0027
Resident Rights and Protections 411‑054‑0028
Abuse Reporting and Investigation 411‑054‑0030
Resident Services 411‑054‑0034
Resident Move-In and Evaluation 411‑054‑0036
Service Plan — General 411‑054‑0038
Individually-Based Limitations 411‑054‑0040
Change of Condition and Monitoring 411‑054‑0045
Resident Health Services 411‑054‑0050
Infection Prevention and Control 411‑054‑0055
Medications and Treatments 411‑054‑0060
Restraints and Supportive Devices 411‑054‑0065
Administrator Qualifications and Requirements 411‑054‑0070
Staffing Requirements and Training 411‑054‑0080
Involuntary Move-out Criteria 411‑054‑0085
Refunds and Financial Management 411‑054‑0090
Fire and Life Safety 411‑054‑0093
Emergency and Disaster Planning 411‑054‑0100
Exceptions and Waivers 411‑054‑0105
Inspections and Investigations 411‑054‑0106
Regulatory Framework 411‑054‑0110
Conditions 411‑054‑0120
Civil Penalties 411‑054‑0130
Non-Renewal, Denial, Suspension or Revocation of License 411‑054‑0133
Temporary Manager 411‑054‑0135
Criminal Penalties 411‑054‑0140
Additional Authority 411‑054‑0200
Residential Care Facility Building Requirements 411‑054‑0300
Assisted Living Facility Building Requirements 411‑054‑0320
Quality Measurement Program and Council
Last Updated

Jun. 8, 2021

Rule 411-054-0030’s source at or​.us