OAR 415-054-0478
Complaints


(1) Any individual may file a complaint with the Division concerning an ADSS holding a certificate. The Division may require the complainant to exhaust grievance procedures available through the ADSS prior to initiating an investigation.
(2) The Division shall only investigate a complaint concerning an ADSS falling within the Division’s scope and regulatory authority:
(a) The Division shall investigate and respond to a complaint pursuant to Division policies and procedures;
(b) The Division shall refer the complainant to the appropriate entity if the complaint pertains to an ADSS falling outside the Division’s scope or regulatory authority or otherwise regulated by another state or local entity.
Last Updated

Jun. 8, 2021

Rule 415-054-0478’s source at or​.us