OAR 471-010-0115
Customer Information and Disclosure: Business and Employment Services Disclosures


(1)

The Department is authorized to disclose confidential customer information or records to one-stop delivery system partners if:

(a)

A written disclosure agreement exists between the Employment Department and one-stop delivery system partner addressing confidentiality and authorized uses of the customer information;

(b)

The request is based on the one-stop delivery system partner’s “need to know” to perform official duties of their program;

(c)

The customer whose information or records are being disclosed has provided informed consent authorizing that the information may be shared or disclosed; and

(d)

Notice is provided that a consent, or authorization, is on file or secured electronically within the workforce system.

(2)

The department is authorized to share business information with one-stop delivery system partners if:

(a)

A written disclosure agreement exists between the Employment Department and one-stop delivery system partner addressing confidentiality and authorized uses of the employer information;

(b)

The request is based on the one-stop delivery system partner’s “need to know” to perform official duties of their program;

(c)

The information does not include employer wage records or employer tax data; and

(d)

The information is necessary for providing services to businesses. The information to be shared may include details such as who to contact, planned contact schedules, employer training needs, and results of contacts and telephone calls for coordinated service delivery to the business community.

(3)

The department is authorized to disclose job listing information to customers, under the following circumstances:

(a)

For “self-refer” job listings, the job will be listed with all needed information displayed directly for all interested job seekers, who may then contact the employer directly; or

(b)

For “suppressed” job listings, the needed information is only provided to job seekers who are determined to be qualified for the job listing, and who are then given contact information by the Employment Department, authorized Hosted Workers, or one-stop delivery system partners with approved access to the information.

Source: Rule 471-010-0115 — Customer Information and Disclosure: Business and Employment Services Disclosures, https://secure.­sos.­state.­or.­us/oard/view.­action?ruleNumber=471-010-0115.

Last Updated

Jun. 8, 2021

Rule 471-010-0115’s source at or​.us