OAR 414-205-0160
Complaints

(1)

The Office of Child Care will respond to complaints made on registered and illegal providers, and will cooperate with law enforcement or other agencies in response to allegations of child abuse or noncompliance.

(a)

Any and all complaints may result in an on-site assessment at the family child care home;

(b)

All serious complaints will result in an on-site assessment at the family child care home;

(c)

Complaints alleging child abuse or neglect will be reported to the Department of Human Services Child Welfare (DHS) or local law enforcement agencies.

(2)

New applicants for registration will be given a copy of OCC’s complaint procedures at the time of the on-site health and safety review. The complaint procedures are also available upon request.

Source: Rule 414-205-0160 — Complaints, https://secure.­sos.­state.­or.­us/oard/view.­action?ruleNumber=414-205-0160.

Last Updated

Jun. 8, 2021

Rule 414-205-0160’s source at or​.us