OAR 461-165-0230
Replacing SNAP Program Benefits and EBT Cards
(1)
The Department does not replace SNAP program benefits after they are delivered to the EBT account unless the Department failed to cancel the EBT card of an individual leaving a SNAP program household and that individual continues to access SNAP program benefits in subsequent months.(2)
The Department will replace the value of food purchased with SNAP program benefits if all of the following are true:(a)
The food was destroyed by a verified household misfortune or disaster.(b)
The filing group (see OAR 461-110-0370 (Filing Group; SNAP)) reports the loss of food within:(A)
Within ten days of occurrence, or(B)
By the deadline permitted through Food and Nutrition Service waiver.(c)
The filing group submits a signed statement or affidavit, or a verbal attestation, attesting to the loss within ten days of reporting the loss.(3)
The replacement, based on section (2) of this rule, must meet the following:(a)
The amount may not exceed one month’s allotment, unless the issuance includes restored benefits which will be replaced up to the full value of the restored benefits.(b)
The Department will issue a timely replacement of the value of the loss by meeting the later of these two timeframes:(A)
Within ten days after the filing group reported the loss; or(B)
Within two working days of submitting a signed statement or affidavit.(4)
The Department will replace an EBT card reported lost, stolen, or not received only after the current card has been deactivated. An EBT card that is damaged or not functioning properly is replaced only after the card’s status is changed to “card damaged” and the card is destroyed.
Source:
Rule 461-165-0230 — Replacing SNAP Program Benefits and EBT Cards, https://secure.sos.state.or.us/oard/view.action?ruleNumber=461-165-0230.