OAR 812-004-1110
Complaint Processing Fee; Waiver of Fee

(1) The complaint processing fee authorized under ORS 701.133 (Notice of intent to file complaint) is $50 for a complaint filed under ORS 701.145 (Resolution of complaints involving work on residential structures or certain small commercial structures).
(2) There is no complaint processing fee for a complaint filed under ORS 701.146 (Resolution of complaints involving work on large commercial structures or certain small commercial structures).
(3) There is no complaint processing fee for complaints initiated by wage claims filed with BOLI pursuant to Oregon Laws 2019, chapter 444.
(4) The agency must collect the processing fee due under subsection (1) above pursuant to OAR 812-004-1400 (Initial Administrative Processing of Complaints; Collection of Fee).
(5) A complainant may request that the agency waive the complaint processing fee described in section (1) of this rule by submitting a properly executed waiver request. The waiver request must be submitted on a form provided by the agency.
(6) The agency may waive the complaint processing fee if the waiver request submitted by the complainant shows that:
(a) The complainant is an individual;
(b) The complainant has no significant assets except the home that is the subject of the complaint and one automobile; and
(c) The complainant’s gross income does not exceed the 2011 Department of Health and Human Services Poverty Guidelines published in the Federal Register, Vol. 76, No. 13, January 20, 2011, pp. 3637 - 3638.
(7) A complainant, who requests a waiver of the complaint processing fee under section (5) of this rule, must certify that the information on the request is true.
(8) The agency may require that the complainant pay a complaint processing fee of $97 if the agency finds that the complainant provided false information on a request for a waiver of the complaint processing fee submitted under section (5) of this rule.

Source: Rule 812-004-1110 — Complaint Processing Fee; Waiver of Fee, https://secure.­sos.­state.­or.­us/oard/view.­action?ruleNumber=812-004-1110 (accessed May 26, 2025).

812–004–1001
Application of Rules 812–004–1110
Complaint Processing Fee 812–004–1120
Liability of Licensee 812–004–1140
Liability of Contractor for Complaint Related to Contractor’s Property 812–004–1160
Establishment of Co-Complainant 812–004–1180
Complainant’s Responsibility to Pursue Complaint 812–004–1195
Exhibits 812–004–1210
Address of Complainant and Respondent 812–004–1240
Exhaustion of Surety Bond, Letter of Credit or Cash Deposit 812–004–1250
Payments From the Bond for Court Costs, Complaint Processing Fee, Interest and Other Costs 812–004–1260
Closing a Complaint 812–004–1300
Filing Date of Complaint 812–004–1320
Jurisdictional Requirements 812–004–1340
Form of Complaints, Pre-Complaint Notice 812–004–1350
Procedure if Information on Complaint Form is Incomplete 812–004–1360
Addition of Complaint Items at On-Site Meeting 812–004–1400
Initial Administrative Processing of Complaints 812–004–1420
Processing Owner and Primary Contractor Complaints Together 812–004–1440
Contracts With Arbitration Agreements 812–004–1450
On-site Meeting and Telephone Mediation 812–004–1460
Agency Recommendation of Resolution 812–004–1480
Resolution by Settlement and Construction of Settlement Agreement 812–004–1490
Subsequent On-Site Meetings 812–004–1500
Closure of Complaint After Settlement 812–004–1505
Complaint Not Settled 812–004–1510
Court Judgments, Arbitration Awards and Bureau of Labor and Industries Final Orders 812–004–1520
Processing of Complaint Based on Judgments and Bureau of Labor and Industries Final Orders 812–004–1530
Construction Lien Complaints 812–004–1537
Standards of Care and Workmanship 812–004–1600
Payment From Surety Bond, Letter of Credit or Cash Deposit

May 26, 2025

Rule 812-004-1110's source at or​.us