OAR 812-004-1450
On-site Meeting and Telephone Mediation; Attendance of the Complainant

(1) The agency may schedule one or more on-site meetings or telephone mediations among the parties for the purpose of discussing a settlement of a complaint under ORS 701.145 (Resolution of complaints involving work on residential structures or certain small commercial structures). The agency will transmit notice of an on-site meeting before the date scheduled for the meeting. The notice must include notice of the requirements of section (2) and (3) of this rule and must comply with the requirements of OAR 812-004-1260 (Closing a Complaint)(2).
(2) If the agency schedules an on-site meeting, the following apply:
(a) The complainant must allow access to the property that is the subject of the complaint.
(b) The complainant or an agent of the complainant must attend the meeting. An agent of the complainant must have knowledge of all complaint items included in the complaint and must have authority to enter into a settlement of the complaint.
(c) The complainant must allow the respondent to be present at the on-site meeting as required by ORS 701.145 (Resolution of complaints involving work on residential structures or certain small commercial structures).
(3) If the complainant does not comply with the requirements of section (2) of this rule, the agency may close the complaint. OAR 812-004-1260 (Closing a Complaint) applies to closure of a complaint under this section.
(4) Notwithstanding subsection (2)(b), the agency may continue to process the complaint if the respondent does not appear at the on-site meeting.

Source: Rule 812-004-1450 — On-site Meeting and Telephone Mediation; Attendance of the Complainant, https://secure.­sos.­state.­or.­us/oard/view.­action?ruleNumber=812-004-1450.

812‑004‑1001
Application of Rules 812‑004‑1110
Complaint Processing Fee 812‑004‑1120
Liability of Licensee 812‑004‑1140
Liability of Contractor for Complaint Related to Contractor’s Property 812‑004‑1160
Establishment of Co-Complainant 812‑004‑1180
Complainant’s Responsibility to Pursue Complaint 812‑004‑1195
Exhibits 812‑004‑1210
Address of Complainant and Respondent 812‑004‑1240
Exhaustion of Surety Bond, Letter of Credit or Cash Deposit 812‑004‑1250
Payments From the Bond for Court Costs, Complaint Processing Fee, Interest and Other Costs 812‑004‑1260
Closing a Complaint 812‑004‑1300
Filing Date of Complaint 812‑004‑1320
Jurisdictional Requirements 812‑004‑1340
Form of Complaints, Pre-Complaint Notice 812‑004‑1350
Procedure if Information on Complaint Form is Incomplete 812‑004‑1360
Addition of Complaint Items at On-Site Meeting 812‑004‑1400
Initial Administrative Processing of Complaints 812‑004‑1420
Processing Owner and Primary Contractor Complaints Together 812‑004‑1440
Contracts With Arbitration Agreements 812‑004‑1450
On-site Meeting and Telephone Mediation 812‑004‑1460
Agency Recommendation of Resolution 812‑004‑1480
Resolution by Settlement and Construction of Settlement Agreement 812‑004‑1490
Subsequent On-Site Meetings 812‑004‑1500
Closure of Complaint After Settlement 812‑004‑1505
Complaint Not Settled 812‑004‑1510
Court Judgments, Arbitration Awards and Bureau of Labor and Industries Final Orders 812‑004‑1520
Processing of Complaint Based on Judgments and Bureau of Labor and Industries Final Orders 812‑004‑1530
Construction Lien Complaints 812‑004‑1537
Standards of Care and Workmanship 812‑004‑1600
Payment From Surety Bond, Letter of Credit or Cash Deposit
Last Updated

Jun. 8, 2021

Rule 812-004-1450’s source at or​.us