OAR 860-024-0110
Methods for Communicating De-Energization Event with the Public for Public Safety Power Shutoff

(1) The Electric Utility must develop notification strategies for all customer groups affected by Public Safety Power Shutoff, and the Electric Utility must partner with Public Safety Partners, whenever possible, to develop notification strategies. In order to be effective, notifications should be delivered in multiple formats across several media channels, both to increase the potential a message successfully reaches an impacted population and to provide a sense of corroboration that will encourage individuals to take protective actions. Customer notifications should include, but are not limited to, telephonic notification, text message notification, social media advisories, emails, and messages to agencies that service Vulnerable Populations within an impacted area to allow them to amplify any pertinent warnings. Communication methods must consider the geographic and cultural demographics of affected areas (e.g., broadband access, languages prevalent within the utility’s service territories, considerations for those who are vision or hearing impaired).
(2) The Electric Utility must develop a strategy for how communication will occur with affected customers once de-energization has begun and during re-energization, recognizing that communication channels may be restricted due to the loss of power. The Electric Utility should develop this strategy in coordination with Public Safety Partners.

Source: Rule 860-024-0110 — Methods for Communicating De-Energization Event with the Public for Public Safety Power Shutoff, https://secure.­sos.­state.­or.­us/oard/view.­action?ruleNumber=860-024-0110.

860‑024‑0000
Applicability of Division 24 860‑024‑0001
Definitions for Safety Standards 860‑024‑0005
Maps and Records 860‑024‑0007
Location of Underground Facilities 860‑024‑0010
Construction, Operation, and Maintenance of Electrical Supply and Communication Lines 860‑024‑0011
Inspections of Electric Supply and Communication Facilities 860‑024‑0012
Prioritization of Repairs by Operators of Electric Supply Facilities and Operators of Communication Facilities 860‑024‑0015
Ground Return 860‑024‑0016
Minimum Vegetation Clearance Requirements 860‑024‑0017
Vegetation Pruning Standards 860‑024‑0020
Gas Pipeline Safety 860‑024‑0021
Liquefied Natural Gas Safety 860‑024‑0025
Steam Heat — Construction, Operation, and Maintenance of Steam and Hot Water Transmission and Distribution Systems 860‑024‑0050
Incident Reports 860‑024‑0060
Definitions for Public Safety Power Shutoff 860‑024‑0070
Requirement to Notify for Public Safety Power Shutoff 860‑024‑0080
Procedure for Notification for Public Safety Power Shutoff 860‑024‑0090
Required Information in Notifications in Advance of and Directly Preceding a De-Energization Event for Public Safety Power Shutoff 860‑024‑0100
Points of Contact for Public Safety Power Shutoff 860‑024‑0110
Methods for Communicating De-Energization Event with the Public for Public Safety Power Shutoff 860‑024‑0120
Coordination with Public Safety Partners Before and During a De-Energization Event for Public Safety Power Shutoff 860‑024‑0130
Coordination with Emergency Response Centers and Incident Command Systems for Public Safety Power Shutoff 860‑024‑0140
Request to Delay De-Energization for Public Safety Power Shutoff 860‑024‑0150
De-Energization of Transmission Lines for Public Safety Power Shutoff 860‑024‑0160
Reporting Requirements for Public Safety Power Shutoff
Last Updated

Jun. 8, 2021

Rule 860-024-0110’s source at or​.us