OAR 860-034-0030
Applications for Service from a Small Telecommunications Utility

(1)

An application for telecommunications utility service must be made when:

(a)

Service is requested by a person who has not previously been served by the small telecommunications utility; or

(b)

Service has been involuntarily discontinued in accordance with these rules, and the person later seeks to have service restored.

(2)

An application for telecommunications utility service may be requested when service has been voluntarily discontinued, and a request to restore service has not been made within 20 days.

(3)

An application is a request for telecommunications utility service. The small telecommunications utility shall not accept an application for service until the applicant:

(a)

Establishes credit as set forth in OAR 860-034-0140 (Establishing Credit for Residential Utility Service); or

(b)

Pays a deposit or deposit installment to the small telecommunications utility.

(4)

A small telecommunications utility may require an applicant to provide the following information when applying for service:

(a)

The name of person(s) responsible for payment on the account;

(b)

The name to be used to identify the account, if different than the actual name;

(c)

The birth date of person(s) responsible for payment on the account;

(d)

The social security number of person(s) responsible for payment on the account;

(e)

A current valid Oregon driver license number of the person(s) responsible for payment on the account;

(f)

The service address;

(g)

The billing address, if different than service address; and

(h)

Any available telephone numbers where the applicant can be reached night and day.

(5)

In lieu of providing a valid social security number or current valid Oregon driver license number under section (3) of this rule, an applicant may provide:

(a)

A valid state or federal identification containing name and photograph of the person(s) responsible for payment on the account;

(b)

A combination of:

(A)

An original or certified true copy of his or her birth certificate;

(B)

A current identification from school or employer containing a photograph; and

(C)

The name, address, and telephone number of a person who can verify the applicant’s identity, such as a teacher, employer, or caseworker; or

(c)

Other information deemed sufficient by the utility to establish an applicant’s identification.

(6)

If an applicant is denied service for failure to provide an acceptable form of identification, the applicant may pursue conflict resolution under the Commission’s rules.

(7)

Upon request, the small telecommunications utility shall protect the account from access by others through the use of a personalized password or other means acceptable to both the small telecommunications utility and the customer.

(8)

A small telecommunications utility shall protect the identity of a customer at risk of domestic violence or other abuse. At its option, the small telecommunications utility shall provide the identity protection by allowing the customer to use a modified or alternative name for a directory listing or by providing, at no cost, a non-published listing in accordance with other applicable tariff provisions for the length of time the endangerment exists. A customer requesting a nonpublished listing under this section must provide:

(a)

A copy of a court order that restrains another person from contact with the customer by reason of risk of domestic violence, as defined in ORS 135.230 (Definitions for ORS 135.230 to 135.290), or unwanted sexual contact, as defined in ORS 163.305 (Definitions), abuse, as defined by the Elderly and Disabled Person Abuse Prevention Act, ORS 124.005 (Definitions for ORS 124.005 to 124.040) et seq., or stalking, as defined by ORS 163.730 (Definitions for ORS 30.866 and 163.730 to 163.750) et seq.; and

(b)

An affidavit, stating that the customer is financially unable to pay for the nonpublished listing.

Source: Rule 860-034-0030 — Applications for Service from a Small Telecommunications Utility, https://secure.­sos.­state.­or.­us/oard/view.­action?ruleNumber=860-034-0030.

860–034–0010
Scope of the Rules 860–034–0015
Through Service 860–034–0020
Definitions for OAR 860-034-0030 through 860-034-0290 860–034–0030
Applications for Service from a Small Telecommunications Utility 860–034–0040
Information for Utility Customers and Applicants 860–034–0050
Multilingual Notices 860–034–0060
Dispute Resolution 860–034–0070
Designation of Third Party to Receive Notices 860–034–0080
Restrictions on Entering a Customer Residence 860–034–0090
Interruption of Utility Service 860–034–0095
Annual Fees Payable to the Commission by a Small Telecommunications Utility 860–034–0097
Estimated Annual Fees Payable to the Commission 860–034–0100
Temporary Utility Service 860–034–0110
Due and Payable Period 860–034–0120
Late-Payment Charge 860–034–0130
Adjustment of Utility Bills 860–034–0140
Establishing Credit for Residential Utility Service 860–034–0150
Payment Arrangements for Deposit and Installation Charges for Residential Utility Service 860–034–0160
Interest on Deposits for Residential and Nonresidential Utility Service 860–034–0170
Refund of Deposits for Residential and Nonresidential Utility Service 860–034–0180
Grounds for Disconnecting Utility Service 860–034–0190
Voluntary Disconnection of Utility Service 860–034–0200
Emergency Disconnection of Utility Service 860–034–0210
Disconnection of Utility Service on Weekends and Holidays 860–034–0220
Accounts Not Related to Residential Utility Service 860–034–0230
Reconnection Fee for Utility Service 860–034–0240
Transfer Billings 860–034–0250
Refusal of Utility Service 860–034–0260
Disconnection Procedures for Commercial and Residential Utility Customers 860–034–0270
Emergency Medical Certificate for Residential Utility Service 860–034–0275
Termination of Local Exchange Residential Service for Telecommunications Customers at Significant Risk 860–034–0276
Time Payment Agreements for Small Telecommunications Utilities 860–034–0280
Telephone Solicitation Notices by Small Telecommunications Utilities 860–034–0290
Customer Notification and Information Delivery Services for Small Telecommunications Utilities 860–034–0300
Tariffs of Small Telecommunications Utilities 860–034–0310
Announcement of Rate Increases by Small Telecommunications Utilities 860–034–0320
Notice to Interested Persons of Tariffs Filed Under ORS 759.175 by Small Telecommunications Utilities 860–034–0325
Requests to Abandon, Exempt from Regulation, or Price-List Regulated Telecommunications Services 860–034–0330
Relating to City Privilege Taxes, Fees, and Other Assessments Imposed Upon a Small Telecommunications Utility or Type 2 Cooperative 860–034–0340
Relating to Local Government Fees, Taxes, and Other Assessments Imposed Upon a Small Telecommunications Utility or Type 2 Cooperative 860–034–0350
Forced Conversion of Communication Facilities for Small Telecommunications Utilities and Type 2 Cooperatives 860–034–0380
Maintenance of Plant and Equipment by Small Telecommunications Utilities 860–034–0390
Retail Telecommunications Service Standards for Small Telecommunications Utilities 860–034–0392
Accounting for Directors’ Fees by Small Telecommunications Utilities 860–034–0393
Uniform System of Accounts for Small Telecommunications Utilities 860–034–0394
Allocation of Costs by Small Telecommunications Utilities 860–034–0395
Annual Report Requirements for Small Telecommunications Utilities 860–034–0396
Reporting of Affiliated Transactions by Small Telecommunications Utilities 860–034–0397
Use of Deferred Accounting by Small Telecommunications Utilities 860–034–0400
Maps and Records of Small Telecommunications Utilities and Telecommunications Cooperatives 860–034–0420
Location of Underground Facilities 860–034–0430
Construction, Safety, and Reporting Standards for Small Telecommunications Utilities and Telecommunications Cooperatives 860–034–0440
Applicability and Formal Requirements for Small Telecommunications Utilities and Telecommunications Cooperatives 860–034–0450
Applications for Approval of Contracts to Avoid or Eliminate Duplicate Utility Service for Small Telecommunications Utilities and Telecommunications Cooperatives 860–034–0460
Applications for Approval of Amendments to Contracts to Avoid or Eliminate Duplicate Utility Service for Small Telecommunications Utilities and Telecommunications Cooperatives 860–034–0470
Applications for Allocation of Exclusively Served Territory by Small Telecommunications Utilities and Telecommunications Cooperatives 860–034–0480
Applications for Allocation of Unserved Territory for Small Telecommunications Utilities and Telecommunications Cooperatives 860–034–0490
Applications to Transfer Rights to Allocated Territory for Small Telecommunications Utilities and Telecommunications Cooperatives 860–034–0495
Application by an Unserved Person for Service from a Small Telecommunications Utility 860–034–0505
Attachments to Poles and Conduits Owned by Public, Telecommunications, and Consumer-Owned Utilities 860–034–0580
Preservation and Destruction of Records for Small Telecommunications Utilities and Type 2 Cooperatives 860–034–0600
Definitions for Depreciation Guidelines for Small Telecommunications Utilities and Type 2 Cooperatives 860–034–0610
Revision of Depreciation Guidelines 860–034–0620
Filing Deadlines for a Request for an Exception by a Small Telecommunications Utility or Type 2 Cooperatives 860–034–0630
Information to be Included With a Request for an Exception Filed Under OAR 860-034-0620 860–034–0640
Review by Staff of a Request for an Exception Filed Under OAR 860-034-0620 860–034–0650
Petition to Open Depreciation Docket 860–034–0660
Review Procedure and Schedule for a Request for an Exception Filed Under OAR 860-034-0650 860–034–0670
Extension of Time for a Request for an Exception 860–034–0710
Extension of Time for a Request for an Exception Filed Under OAR 860-034-0650 860–034–0720
Announcement of Rate Increases for Joint Rates or Rates Charged for Through Services by Type 2 Cooperatives 860–034–0725
Telephone Solicitation Notices by Telecommunications Cooperatives 860–034–0730
Uniform System of Accounts for Type 2 Cooperatives 860–034–0740
Allocation of Costs by Type 2 Cooperatives 860–034–0750
Annual Report Requirements for Type 2 Cooperatives
Last Updated

Jun. 8, 2021

Rule 860-034-0030’s source at or​.us