OAR 860-036-1350
Use of Water Meters
(1)
The water utility must provide and install at its expense any water meter used to calculate a customer’s bill, unless the water utility’s tariff or statement of rates allows the recovery of the cost, including installation, from the customer. A rental charge may not be assessed for a meter used to calculate a customer’s bill.(2)
All meters must be tested before installation or within 30 calendar days thereafter. Meters must be accurate to no more than two percent fast or slow under normal operating conditions. The water utility must prepare a test record and retain the current and immediately prior test records for all meters tested. The test record must include:(a)
Meter identification number and location;(b)
The reason for the test;(c)
The testing method;(d)
The beginning and ending meter readings;(e)
The test results and conclusion; and(f)
All data taken at the time of the test.(3)
Upon request by a customer, a water utility must provide information about how to read the water meter.(4)
Meters registering in excess of the two percent standard must be repaired or replaced within 30 calendar days after discovery. Pending repair or replacement of the meter, the water utility must adjust the customer’s bill to compensate for any identified inaccuracy in accordance with OAR 860-036-1440 (Adjustment of Utility Bills).(5)
All meters must be in good working condition, adequate in size and design, and display the units of service measured.(6)
A water utility may assess the customer the actual cost incurred for any meter relocation that is requested by the customer for the customer’s convenience.
Source:
Rule 860-036-1350 — Use of Water Meters, https://secure.sos.state.or.us/oard/view.action?ruleNumber=860-036-1350
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