OAR 860-036-1920
Notice Requirements and Customers Right to Petition for Rate Regulation
(1)
If a water utility that serves less than 500 customers and is not rate regulated seeks to increase its rates to a level that exceeds a threshold established in OAR 860-036-1910 (Threshold Levels for Rate Regulation of Water Utilities Serving less than 500 Customers), the water utility must:(a)
Provide a separate written notice to all customers of the proposed increase that complies with the notice requirements under section (2) of this rule;(b)
Post the notice in its office and website, if available; and(c)
On the same day that notice is provided to the customers, mail or deliver a copy of the customer notice to the Consumer Services Section and attach a current customer list that includes the customer name, account number, mailing address, and service addresses if different.(2)
The customer notice must:(a)
State in bold letters at the top of the notice,(b)
State the date of the notice;(c)
Provide the information required by OAR 860-036-1100 (Information for Applicants and Customers)(2);(d)
State the reasons the water utility is requesting the proposed change;(e)
Show a comparison of the current rates and the proposed rates for each affected customer classes;(f)
State the date when the proposed rates are intended to become effective. The effective date must be at least 60 calendar days from the date of the notice or the date the Consumer Services Section receives its copy of the notice, whichever is later;(g)
State that customers may request a complete customer list from the water utility to be provided within 10 business days; and(h)
Include the following statement:
Source:
Rule 860-036-1920 — Notice Requirements and Customers Right to Petition for Rate Regulation, https://secure.sos.state.or.us/oard/view.action?ruleNumber=860-036-1920.