OAR 333-536-0043
Investigations

(1)

An unannounced complaint investigation shall be carried out within 45 calendar days of receipt of the complaint and may include, but is not limited to:

(a)

Interviews of the complainant, caregivers, clients, a client’s representative, a client’s family members, witnesses, and agency management and staff;

(b)

On-site observations of the client(s), staff performance, client environment; and

(c)

Review of documents and records.

(2)

Should the complaint allegation represent an immediate threat to the health or safety of a client, the Division shall notify appropriate authorities to ensure a client’s safety, and an investigation shall be commenced within two working days.

(3)

An agency shall permit Division staff access to the agency during an investigation.

(4)

An agency shall cooperate with investigations of allegations of client abuse and neglect conducted by the Department of Human Services, Oregon Health Authority, Adult Protective Services, and other agencies such as law enforcement.

Source: Rule 333-536-0043 — Investigations, https://secure.sos.state.or.us/oard/view.action?ruleNumber=333-536-0043.

333–536–0000
Purpose 333–536–0005
Definitions 333–536–0007
Classification 333–536–0010
Application for Licensure 333–536–0015
Review of License Application 333–536–0021
Approval of License Application 333–536–0023
Denial of License Application 333–536–0025
Expiration and Renewal of License 333–536–0033
Denial, Suspension or Revocation of License 333–536–0035
Return of Agency License 333–536–0041
Surveys 333–536–0042
Complaints 333–536–0043
Investigations 333–536–0045
Services Provided 333–536–0050
Organization, Administration, and Personnel 333–536–0055
Disclosure, Screening, and Acceptance of Clients 333–536–0060
Clients’ Rights 333–536–0065
Service Plan 333–536–0070
Caregiver Qualifications and Requirements 333–536–0075
Medication Services 333–536–0080
Nursing Services 333–536–0085
Client Records 333–536–0090
Quality Improvement 333–536–0093
Criminal Records Checks 333–536–0095
Waivers 333–536–0105
Operating Without a License 333–536–0110
Violations 333–536–0117
Informal Enforcement 333–536–0120
Formal Enforcement 333–536–0125
Civil Penalties

Last Updated

Jun. 8, 2021

Rule 333-536-0043’s source at or.us

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Location: https://oregon.public.law/rules/oar_333-536-0043

Original Source: Rule 333-536-0043 — Investigations, https://secure.sos.state.or.us/oard/view.action?ruleNumber=333-536-0043 (last accessed Jun. 8, 2021).