OAR 407-045-0465
Oregon State Hospital Patient Abuse Investigation Rules: Investigation by the Department’s Office of Training, Investigations and Safety


(1) Investigation of allegations of abuse shall be thorough and unbiased by a trained OTIS investigator. OSH must provide the investigator access to employees, patients and the premises for investigation purposes.
(2) In conducting the abuse investigation, the investigator shall attempt and, when possible, complete the following:
(a) Make in-person contact with the alleged victim;
(b) Interview the alleged victim, witnesses, the AP and others who may have knowledge of the facts of the abuse allegation or related circumstances.
(A) Interviews shall be conducted in-person where practicable.
(B) For any person interviewed who needs an accommodation, such as language translation or other accommodation, the investigator shall note the information in the investigation report.
(C) The investigator to ask the date of birth for each individual interviewed and shall obtain the date of birth of any AP.
(D) If the AP is an OSH visitor, the investigator shall ask if the AP is a Department or Authority employee or volunteer, and document the response as part of the investigation information.
(i) If affirmed, the AP must be given the Department form letter that outlines the required obligation to notify DHS/OHA Human Resource; and
(ii) The investigator must ensure the findings in the approved abuse investigation report, including notice of outcome and final orders are provided to the DHS/OHA Human Resources for follow-up.
(E) The investigator shall document any relevant investigative interviews that did not occur, efforts made and the reasoning.
(i) The investigator shall make at least three attempts to contact the AP for an investigative interview when no response to an interview request occurs.
(ii) At least one attempt shall be made by phone to the last known number and one by mail to the last known address.
(iii) OTIS shall notify the DHS│OHA Human Resources by copy of any written correspondences sent to an OSH staff.
(c) Review all records or evidence relevant and material to the complaint; and
(d) Photograph the alleged victim’s injuries consistent with trained guidelines, or arrange for the alleged victim to be photographed, to preserve evidence of the condition of the alleged victim at the time of investigation, unless the alleged victim knowingly refuses to be photographed or clinically contraindicated due to health, safety and well-being.
(3) All patient and hospital records necessary for the investigation must be available to the investigator for inspection and copying. This may include, but is not limited to statements, event reports, employee training records, visitor logs, diagrams, policies, photographs and videos.
(a) Any relevant record used in an investigative interview will be noted in the respective witness statement; and
(b) The relevant record will be included in the submitted investigation report.
(4) Any variance from the investigative processes in this rule shall be staffed and approved by the OTIS manager. The reason for the variance and the name of the OTIS personnel who approved the variance must be documented clearly in the investigative report.
(5) If the investigator believes an allegation meets the conditions to be considered closed without an abuse determination, then OTIS manager approval to close shall be obtained.
(a) Investigative efforts and information obtained as described in (2) of this section shall be documented in the written report submitted for management approval to close.
(b) OTIS will notify the AP in writing of the date the abuse investigation was determined closed without an abuse determination.
(c) A copy of investigative information described in (a) and (b) shall be provided to the DHS│OHA Human Resources and OSH Superintendent.

Source: Rule 407-045-0465 — Oregon State Hospital Patient Abuse Investigation Rules: Investigation by the Department’s Office of Training, Investigations and Safety, https://secure.­sos.­state.­or.­us/oard/view.­action?ruleNumber=407-045-0465.

407–045–0120
Adult Mental Health Abuse Rules: Purpose and Scope
407–045–0130
Adult Mental Health Abuse Rules: Definitions and Acronyms
407–045–0140
Adult Mental Health Abuse Rules: Training for Individuals Investigating Reports of Alleged Abuse
407–045–0150
Adult Mental Health Abuse Rules: Initial Action on Complaints of Alleged Abuse
407–045–0160
Adult Mental Health Abuse Rules: Screening Activities and Initial Notices
407–045–0170
Adult Mental Health Abuse Rules: Assessment for and Provision of Protective Services to the Adult
407–045–0180
Adult Mental Health Abuse Rules: Death Reporting
407–045–0190
Adult Mental Health Abuse Rules: Investigation of Alleged Abuse
407–045–0200
Adult Mental Health Abuse Rules: Abuse Investigation Report
407–045–0210
Adult Mental Health Abuse Rules: Notification of Outcome
407–045–0220
Adult Mental Health Abuse Rules: Disclosure of the Abuse Investigation Report
407–045–0230
Adult Mental Health Abuse Rules: Department Investigation of Alleged Abuse
407–045–0240
Adult Mental Health Abuse Rules: County Multidisciplinary Teams
407–045–0250
Adult Developmental Disabilities Abuse Rules: Purpose and Scope
407–045–0260
Adult Developmental Disabilities Abuse Rules: Definitions
407–045–0280
Adult Developmental Disabilities Abuse Rules: Training and Qualifications for Individuals Investigating Reports of Alleged Abuse
407–045–0285
Adult Developmental Disabilities Abuse Rules: Initial Action on Complaints of Alleged Abuse
407–045–0291
Adult Developmental Disabilities Abuse Rules: Screening Activities and Initial Notices
407–045–0295
Adult Developmental Disabilities Abuse Rules: Assessment for and Provision of Protective Services to the Adult
407–045–0298
Adult Developmental Disabilities Abuse Rules: Death Reporting
407–045–0300
Adult Developmental Disabilities Abuse Rules: Investigation of Alleged Abuse
407–045–0320
Adult Developmental Disabilities Abuse Rules: Abuse Investigation and Protective Services Report
407–045–0325
Adult Developmental Disabilities Abuse Rules: Notifications at the Conclusion of an Investigation
407–045–0330
Adult Developmental Disabilities Abuse Rules: Disclosure of the Abuse Investigation and Protective Services Report and Related Documents
407–045–0360
Adult Developmental Disabilities Abuse Rules: Department Investigation of Alleged Abuse
407–045–0370
Adult Developmental Disabilities Abuse Rules: County Multidisciplinary Teams
407–045–0405
Oregon State Hospital Patient Abuse Investigation Rules: Purpose and Scope
407–045–0415
Oregon State Hospital Patient Abuse Investigation Rules: Definitions and Acronyms
407–045–0425
Oregon State Hospital Patient Abuse Investigation Rules: Training for Individuals Investigating Reports of Alleged Abuse
407–045–0435
Oregon State Hospital Patient Abuse Investigation Rules: Initial Action on Complaints of Alleged Abuse
407–045–0445
Oregon State Hospital Patient Abuse Investigation Rules: Screening Activities and Initial Notice
407–045–0455
Oregon State Hospital Patient Abuse Investigation Rules: Assessment for and Provision of Protective Services for Patients
407–045–0465
Oregon State Hospital Patient Abuse Investigation Rules: Investigation by the Department’s Office of Training, Investigations and Safety
407–045–0475
Oregon State Hospital Patient Abuse Investigation Rules: Abuse Investigation and Protective Services Report
407–045–0485
Oregon State Hospital Patient Abuse Investigation Rules: Notifications at the Conclusion of an Investigation
407–045–0495
Oregon State Hospital Patient Abuse Investigation Rules: Disclosure of Investigation Report and Related Documents
407–045–0605
Adult Abuse Investigations: Requesting a Contested Case Hearing of Substantiated Abuse Determination
407–045–0615
Adult Abuse Investigations: Lay Representation in Contested Case Hearings
407–045–0645
Adult Developmental Disabilities Abuse Rules: Death Reporting Reviews for Adults in Developmental Disabilities Services
407–045–0800
Child-In-Care Abuse Rules: Purpose
407–045–0820
Child-In-Care Abuse Rules: Definitions
407–045–0825
Child-In-Care Abuse Rules: Screening Activities
407–045–0835
Child-In-Care Abuse Rules: Determining Response
407–045–0855
Child-In-Care Abuse Rules: Notifications at the Conclusion of Screening
407–045–0885
Child-In-Care Abuse Rules: Investigating Reports of Abuse
407–045–0886
Child-In-Care Abuse Rules: Exception to Completing an Investigation
407–045–0887
Child-In-Care Abuse Rules: Abuse Determination
407–045–0890
Child-In-Care Abuse Rules: Abuse Investigation Report
407–045–0895
Child-In-Care Abuse Rules: Notifications at the Conclusion of an Investigation
407–045–0905
Child-In-Care Abuse Rules: Contested Case Proceeding for a Substantiated Abuse Determination
407–045–0913
Child-In-Care Abuse Rules: Lay Representation in Contested Case Hearings
407–045–0955
Child-In-Care Abuse Rules: Confidentiality
407–045–1000
Adult Residential Substance Use Disorder Investigation Rules: Purpose and Scope
407–045–1010
Adult Residential Substance Use Disorder Investigation Rules: Definitions
407–045–1020
Adult Residential Substance Use Disorder Investigation Rules: Training for OTIS Investigators and Abuse Reviewers
407–045–1030
Adult Residential Substance Use Disorder Investigation Rules: Initial Action on Complaints of Alleged Abuse
407–045–1040
Adult Residential Substance Use Disorder Investigation Rules: Screening Activities and Initial Notice
407–045–1050
Adult Residential Substance Use Disorder Investigation Rules: Assessment for and Provision of Protective Services for Residents
407–045–1060
Adult Residential Substance Use Disorder Investigation Rules: Investigation
407–045–1070
Adult Residential Substance Use Disorder Investigation Rules: Abuse Investigation and Protective Services Report
407–045–1080
Adult Residential Substance Use Disorder Investigation Rules: Notifications at the Conclusion of an Investigation
407–045–1090
Adult Residential Substance Use Disorder Investigation Rules: Administrative Review Process for Substantiated Findings
407–045–1100
Adult Residential Substance Use Disorder Investigation Rules: Issuing Final Orders
407–045–1110
Adult Residential Substance Use Disorder Investigation Rules: Disclosure of Investigation Report and Related Documents
Last Updated

Jun. 8, 2021

Rule 407-045-0465’s source at or​.us