Oregon Department of Human Services

Rule Rule 407-047-0250
Investigations in Schools: Investigating Reports of Abuse


An OTIS investigator must attempt and, when possible, complete all of the following activities when a report has been assigned for investigation:
(1) The OTIS investigator must contact the responsible law enforcement agency, as provided in ORS 419B.015 (Report form and content), to establish if a criminal investigation is being conducted and jointly determine the roles and responsibilities of OTIS and the law enforcement agency in their respective investigations.
(2) Share information and coordinate with Department personnel or other appropriate entities who have responsibilities to children associated with the report of abuse.
(3) Make initial contact with the alleged victim of abuse within the OTIS initial contact time line assigned at screening. When an alleged victim is currently a child the OTIS investigator must attempt to contact the alleged victim’s legal guardian within the OTIS initial contact timeline assigned at screening.
(4) Attempt to interview the following:
(a) The alleged victim in the report. The OTIS investigator must notify the legal guardian of a child prior to any interview with a child, unless notification is prohibited by law or court order or would compromise safety or a criminal investigation.
(b) Any witnesses to the alleged abuse.
(c) The respondent.
(A) If the respondent refuses to be interviewed, this must be documented in the abuse investigation report.
(B) If the respondent does not respond to a request to be interviewed, at least three additional attempts to interview the respondent must be made:
(i) At least one of the additional three attempts must be made by phone to the last known phone number.
(ii) At least one of the additional three attempts must be made by mail to the last known address.
(iii) All attempts to contact the respondent must be documented in the abuse investigation report.
(d) Others who may have knowledge of the facts of the alleged abuse or related circumstances as determined appropriate by the OTIS investigator.
(5) Conduct interviews in person when practicable.
(6) Conduct interviews with alleged victims and witnesses without the presence of employees of the Education Provider if determined appropriate by the OTIS investigator.
(7) Inform individuals being interviewed that they may decline to be interviewed.
(8) Comply with ORS 419B.045 (Investigation conducted on school premises) when an interview or other contact will occur on public school premises.
(9) Obtain and review relevant material evidence, which includes, but is not limited to:
(a) Conducting a site visit to the school that is the subject of the report of abuse or other relevant location as determined appropriate by the OTIS investigator.
(b) Receiving and/or reviewing video or audio records from the school or community.
(c) Receiving, reviewing, or copying records, documents, and materials pertaining to the alleged victim of abuse including, but not limited to, incident reports, evaluations, attendance records, or other documents as determined appropriate by the OTIS investigator.
(d) Receiving, reviewing, or copying records, documents and materials pertaining to an employee, agent, contractor, or volunteer of an education provider, including, but not limited to, personal contact information, performance reviews, employee records, records of past complaints or concerns and attendance records.
(e) Taking photographs as determined appropriate by the OTIS investigator.
(f) Receiving and reviewing relevant law enforcement records.
(10) When an OTIS investigator observes a child, who has suffered a suspicious physical injury and the OTIS investigator is certain or has reasonable suspicion that the injury is or may be the result of abuse, the OTIS investigator must comply with 419B.023 (Duties of person conducting investigation under ORS 419B.020) (Karly’s Law). This includes:
(a) Identifying the protocols and procedures of the applicable county multidisciplinary child abuse team described in ORS 418.747 (County teams for investigation); and
(b) Ensuring photographs are taken and medical assessments are pursued as provided in the applicable protocol.
(11) If any of the requirements in (1) through (6) of this rule cannot be met:
(a) Convene a staffing with an OTIS supervisor regarding the requirements that cannot be met;
(b) Obtain approval from an OTIS supervisor for deviating from the requirements of this rule; and
(c) Explain which requirements in this rule that cannot be met and document OTIS supervisor approval in the investigative report.
(12) When investigation activities are complete:
(a) Unless an exception in OAR 407-047-0260 (Investigations in Schools: Exception to Completing an Investigation) (Exception to Completing an Investigation) applies, make an abuse determination as provided in OAR 407-047-0270 (Investigations in Schools: Abuse Determination);
(b) Issue an abuse investigation report as provided in OAR 407-047-0280 (Investigations in Schools: Abuse Investigation Report); and
(c) Make notifications as provided in OAR 407-047-0290 (Investigations in Schools: Notifications at the Conclusion of an Investigation)
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Last accessed
Jun. 8, 2021