OAR 836-071-0267
Incidental Charges for Customer Services; Personal, Commercial Lines

(1)

This rule establishes incidental charges that an insurance producer may impose for customer services in connection with the transaction of insurance. For the purpose of this rule, personal lines insurance is property and casualty insurance coverage sold to individuals and families for primarily noncommercial purposes.

(2)

An insurance producer may impose an incidental charge established in this rule on a customer only if the insurance producer has given written notice to the customer that the insurance producer may impose incidental charges authorized by this rule. The notice must disclose all incidental charges that the insurance producer may impose and the service provided for each incidental charge. The insurance producer must give the notice to a customer before providing any service for which an incidental charge may be imposed, but not later than at the time of application or the renewal before the insurance producer commences imposing the incidental charges. The written notice requirement does not apply to the binding or issuance of a policy. At the time an insurance producer charges an incidental charge under this rule, the insurance producer must clearly disclose to the customer the amount of the incidental charge and the service for which the incidental charge is imposed.

(3)

An insurance producer may impose an incidental charge for rewriting or reinstating a policy that was cancelled by the insurer because of an action or inaction of the customer, such as nonpayment of premium or failure to renew according to policy terms, as provided in this section. An insurance producer may not impose the incidental charge for the first rewriting or reinstatement of the policy. The incidental charges are as follows:

(a)

A charge not to exceed $25 for personal lines insurance.

(b)

A charge not to exceed $100 for commercial insurance.

(4)

An insurance producer may impose an incidental charge for taking a payment of premium in cash, in an amount not to exceed $10.

(5)

An insurance producer may impose an incidental charge as authorized by ORS 30.701 (Actions against maker of dishonored check) for handling and collecting on a check from a customer that is returned for insufficient funds.

(6)

An insurance producer may impose an incidental charge for the actual cost of providing photographic or inspection services to a customer in connection with issuing or amending insurance coverage, but the incidental charge may not exceed:

(a)

$7.50 for the services in connection with issuing or amending personal insurance coverage.

(b)

$45 for the services in connection with issuing or amending commercial insurance coverage.

(7)

An insurance producer may impose an incidental charge for the actual cost of obtaining a motor vehicle report from the Motor Vehicle Division of the Oregon Department of Transportation or from the comparable agency in another state.

(8)

An insurance producer may impose an incidental charge not to exceed $5 for preparing a duplicate insurance identification card at the request of a customer, when the customer requests the preparation of the card instead of waiting for the insurance identification card prepared by the insurer.

(9)

An insurance producer may impose an incidental charge not to exceed $10 for each endorsement to a personal lines insurance policy that is in addition to the first six other endorsements by the insurance producer to the policy within a six-month period.

(10)

An insurance producer may impose an incidental charge not to exceed $5 for obtaining a duplicate SR22 filing on behalf of a customer when the customer has lost or misplaced the original SR22 filing.

(11)

An insurance producer may impose an incidental charge not to exceed $5 for each certificate of commercial insurance coverage issued by the insurance producer that is in addition to the first 20 certificates requested by the customer for the commercial insurance policy during a policy period.

Source: Rule 836-071-0267 — Incidental Charges for Customer Services; Personal, Commercial Lines, https://secure.­sos.­state.­or.­us/oard/view.­action?ruleNumber=836-071-0267.

836‑071‑0101
Adjuster and Insurance Consultant License Application 836‑071‑0105
Additional Application Information 836‑071‑0108
Limited Class Insurance Licenses 836‑071‑0110
Fingerprints 836‑071‑0112
Social Security Numbers 836‑071‑0113
Crop Insurance 836‑071‑0115
Satisfaction of Qualifications for Classes of Insurance 836‑071‑0117
Managing General Agents 836‑071‑0118
Requirements That Must Be Completed Prior to Submitting Licensing Application 836‑071‑0120
Examination Procedure 836‑071‑0125
Period for Completion of License Application 836‑071‑0127
Examination Scores 836‑071‑0130
Adjuster or Insurance Consultant License Renewal 836‑071‑0135
Renewal of Expired Adjuster or Insurance Consultant License 836‑071‑0140
License Amendment 836‑071‑0145
Amended License Issuance 836‑071‑0146
Individual Insurance Producer License Expiration Date 836‑071‑0148
Extended License Expiration Date, Active Military Duty and Other Extenuating Circumstances 836‑071‑0150
Errors and Omissions Insurance 836‑071‑0160
Errors and Omissions Insurance 836‑071‑0180
Insurance Producer Pre-Examination Requirements 836‑071‑0185
Qualification of Agents Selling Variable Life Insurance, Including Variable Annuities 836‑071‑0190
Registration of a School 836‑071‑0195
Revocation of Registration of a School 836‑071‑0210
Statutory Authority 836‑071‑0215
Continuing Education Requirements for Insurance Producers 836‑071‑0220
Continuing Education 836‑071‑0225
Continuing Education 836‑071‑0230
Continuing Education 836‑071‑0235
Provider Registration 836‑071‑0240
Course Registration 836‑071‑0242
Provider Trade Practices 836‑071‑0245
Revocation of Provider Registration 836‑071‑0247
Requirements for Granting Credit 836‑071‑0250
Credit for Unregistered Courses 836‑071‑0260
Fees Charged by Insurance Producers 836‑071‑0263
Fees Charged by Insurance Consultants or Insurance Producers 836‑071‑0267
Incidental Charges for Customer Services 836‑071‑0269
Purpose and Authority 836‑071‑0272
Scope of OAR 836-071-0269 to 836-071-0277 836‑071‑0274
Service Fees Prohibited on Personal Lines 836‑071‑0277
Service Fees Allowed on Commercial Lines 836‑071‑0280
Permitted and Prohibited Activities of Insurance Personnel Exempt from Insurance Producer License Requirement 836‑071‑0285
Insurance Producer Review of Applications 836‑071‑0287
Transaction of Group Life, Health Insurance by Insurance Producer without Appointment 836‑071‑0291
Certificate of Deposit in Lieu of Trust Account 836‑071‑0295
Transaction of Insurance by Individual Insurance Producer for Appointed Firm or CorporateInsurance Producer 836‑071‑0297
Permitted Transaction of Insurance by Unappointed Insurance Producer 836‑071‑0300
Requirement of Contract with or Employment of Licensee 836‑071‑0310
Referral Fee from Oregon Medical Insurance Pool 836‑071‑0315
Managing General Agents 836‑071‑0320
Managing General Agents 836‑071‑0321
Terms for OAR 836-071-0323 to 836-071-0346 836‑071‑0323
License Applicants and Licensees with Prior Convictions 836‑071‑0326
Application by Person under OAR 836-071-0323 836‑071‑0328
Unlicensed Individuals with Prior Convictions Who are Engaged or Participate in Business of Insurance 836‑071‑0331
Director’s Procedures, Application for Consent 836‑071‑0336
Factors to be Considered by the Director 836‑071‑0341
Issuance of Written Consent 836‑071‑0346
Denial of Consent 836‑071‑0351
Subsequent Conviction of Person Previously Granted Written Consent 836‑071‑0354
Designated Agent 836‑071‑0355
Limited License Application, Rental Companies 836‑071‑0360
License Renewal 836‑071‑0370
List of Employees and Designated Agents Selling Coverage 836‑071‑0380
Course of Training for Training Program and for Continuing Education 836‑071‑0390
Statewide Filing Officer 836‑071‑0400
Applicable Insurance Code Statutes 836‑071‑0405
Statutory Purpose and Authority 836‑071‑0410
Limited License Application, Self-Service Storage Facility 836‑071‑0415
Materials and Requirements of Application 836‑071‑0420
Requirements for Limited Licensee, List of Employees Selling Coverage 836‑071‑0425
Limited License Renewal 836‑071‑0430
Remission to Insurer 836‑071‑0450
Requirements for Limited Travel Insurance Producer and Travel Retailer 836‑071‑0500
Nonresident Licensing and Placement Requirements 836‑071‑0501
Allocation of Coverage Totals on Multi-state Policies 836‑071‑0550
Statutory Purpose and Authority 836‑071‑0560
Limited License Application, Portable Electronics Insurance Coverage 836‑071‑0565
Limited License Renewal 836‑071‑0570
List of Employees Selling Coverage
Last Updated

Jun. 8, 2021

Rule 836-071-0267’s source at or​.us