Utility Regulation Generally

ORS 757.020
Duty of utilities to furnish adequate and safe service at reasonable rates

Every public utility is required to furnish adequate and safe service, equipment and facilities, and the charges made by any public utility for any service rendered or to be rendered in connection therewith shall be reasonable and just, and every unjust or unreasonable charge for such service is prohibited. [Amended by 1971 c.655 §66]

Notes of Decisions

Where defendant-telephone company erroneously listed plaintiff-medical doctor as doctor of osteopathy in directory, telephone company error did not violate "adequate service" requirement of this section. Garrison v. Pacific NW Bell, 45 Or App 523, 608 P2d 1206 (1980)

If defendant failed to perform statutory duty to provide "adequate service", plaintiff may recover under negligence, gross negligence or breach of contract theory. Olson v. Pac. N.W. Bell, 65 Or App 422, 671 P2d 1185 (1983)

Law Review Citations

54 OLR 540 (1975)

Chapter 757

Notes of Decisions

Under regulatory scheme, Public Utility Commissioner has authority to promulgate rule limiting telephone company's liability for directory listing errors or omissions. Garrison v. Pacific NW Bell, 45 Or App 523, 608 P2d 1206 (1980)

Refund is proper exercise of Public Utility Commission's general powers if refund (1) is based only on information in existence at time of rate order for which refund is being made; (2) is not based on evaluation of public utility's actual expenses or revenues; and (3) is not effectuated by offsetting future rates. Gearhart v. Public Utility Commission, 255 Or App 58, 299 P3d 533 (2013), aff'd 356 Or 216, 339 P3d 904 (2014)

Atty. Gen. Opinions

Authority of Governor and Public Utility Commissioner to enter into binding agreements with respect to uniform curtailment plans, (1977) Vol 38, p 861


Last accessed
Jun. 26, 2021